Managing Global Business Operations (4CR) - Online Facilitation

This is a remote position.

MGT5324-Managing Global Business Operations (4CR)

As an experienced online educator (LINC Fellow), the candidate will work as an independent contractor of LINC and serve a diverse international student body for Masters-level programs  studying at premier Australian and Asian universities. Candidate must possess strong knowledge of operations management and global business operations, including operations strategy, supply chain management, and quality improvement. They should be able to support students in analysing operational processes, evaluating global operations strategies, and applying best practices in inventory, quality, and lean operations to improve organisational performance and deliver strategic value. 

Key Skills Required

• Operations management
  

• Global operations strategy
  

• Supply chain management
  

• Quality management
  

• Lean operations
  

• Inventory management
  

• Process improvement
  

• Strategic decision-making 
  

Desired Candidate Profile 

• PG/Doctoral degree with distinction or first-class from a top university in India;
  

• At least 5 years of corporate experience and/or teaching experience in the relevant fields at a leading university or college (Note: Candidates with formal teaching experience at a university or college are preferred);
  

• Empathetic, ambitious, warm and outgoing personality willing to work closely with people from diverse cultures; 
  

• Proficient in English language; excellent oral and written communication
  

• Must possess  a working laptop and have access to high-speed  (>10 MBPS) stable internet connection; 
  

• Ability to quickly learn and use technology platforms for interacting with students, including the host university’s LMS and LINCtrac (training on these platforms will be provided).
  

The candidate needs to be available between 2.30 pm to 7 pm IST everyday.

Roles & Responsibilities 

LINC Fellows will be responsible for providing: 

1. Subject matter guidance to a group of 25-30 undergraduate online students;  
   

2. Support in learning skills like academic writing, research and time management; 
   

3. 1:1 and small group tutoring sessions; 
   

4. Guidance on relevant reference material; 
   

5. Assessment marking with long-form feedback 
   

6. Management of discussion forums; and
   

7. Proactive, prompt and personalised support to student queries and issues.
   

LINC Fellows will be expected to promptly interact with students over email, or calls / online sessions from locations of their convenience (e.g. home, office, etc.).