Managing Architect (North America)

 Posted 5 months ago
     
5-10 years experience
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AI Summary

Lead complex technical projects and manage delivery partners to ensure outstanding customer experiences. Provide technical leadership and advocate for customers while managing consulting teams.

About Omni

Omni is a business intelligence and embedded analytics platform that helps customers improve self-service, accelerate AI adoption, and build customer-facing data products. Whether users prefer AI, spreadsheets, SQL, or point-and-click, Omni makes it easy for anyone to explore and act on data — all from the same platform. At the core of Omni’s platform is a built-in semantic layer that ensures consistency, trust, and AI readiness.

Headquartered in San Francisco, Omni has office hubs in Santa Cruz, Philadelphia, Dublin, and Sydney, with team members around the world. The company has raised $97M in funding from leading investors including ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures.

We are seeking a Managing Architect to lead complex technical projects, manage delivery partners, and ensure outstanding customer experiences. You will provide technical leadership, advise customers, and manage consulting teams.

In this role, you will scope, sell, and deliver projects of all complexity, including internal BI and embedded analytics. You will advocate for customers, identify issues and product gaps, and collaborate with internal teams to address them. Your insights will help shape product direction and improve customer experience.

About the Role:

  • Serve as a deep technical expert on Omni, solving customers’ most challenging data and architecture problems.

  • Manage a portfolio of concurrent projects, from SMB to enterprise, balancing timelines, workstreams, and deliverables.

  • Act as the primary customer-facing technical contact, building strong, long-term relationships.

  • Take end-to-end ownership of project management and delivery: scope requirements, assign resources, and coordinate work across partners and customers.

  • Drive outcomes by managing consulting and delivery partners.

  • Define and document best practices and design patterns for Omni.

  • Partner with Product, Design, and Engineering to provide user feedback and guide product direction.

  • Create delightful customer experiences, build trust-filled advisory relationships, and help data teams succeed.

About You:

  • 7+ years in technical consulting / project management, ideally in the data space

  • Experience managing complex, multi-stakeholder technical projects

  • Exceptional communication abilities across technical and non-technical audiences

  • Strong technical background with hands-on experience in data engineering and/or BI tools (e.g. Tableau, PowerBI, Mode, Metabase), particularly those with a semantic layer (such as Omni & Looker)

  • Thrive in a fast-paced, dynamic environment where you’re constantly learning and collaborating

A typical day for you at Omni:

  • 30% Pre-sales technical support & scoping

  • 30% Hands-on delivery

  • 30% Project management / partner delivery supervision

  • 10% Internal best practices and technical development

Location & Travel:

The role is based in our San Francisco headquarters, but we’re open to strong candidates anywhere in the US. Travel may be up to 30%, based on customer needs.

Why Join Us

  • Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data

  • Comprehensive benefits, including health, dental, and vision insurance

  • Unlimited PTO

  • Cutting-edge technical environment; collaborative and innovative company culture

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