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The Manager, Trade Compliance will oversee a portfolio of clients, ensuring exceptional service delivery and compliance program management. They will also coordinate global service delivery teams and identify process efficiencies to resolve operational issues.
Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.
Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.
We are seeking a technically strong and client-focused Manager, Trade Compliance to oversee a portfolio of clients. This role is ideal for Brokerage or trade compliance professional who excels at building client relationships, managing compliance programs, and coordinating global service delivery teams. You will serve as the primary point of contact for a portfolio clients, ensuring exceptional service delivery while guiding and supporting cross-functional teams responsible for execution. The ideal candidate has strong client service experience along with classification, qualification, broker management, import operations and Free Trade.
· Create a supportive environment where team engagement is seen as central to driving results.
· Implement the strategy along with senior management and respective managers.
· Collaborate with colleagues to ensure customer needs (whether internal or external, depending on the span of control) are understood, properly prioritized, and being executed as expected.
· Evaluate current processes for issues and identify efficiencies including automation, process flow; work with appropriate resources to resolve.
· Promptly and effectively manage all queries and concerns, ensuring issues are registered and followed up on; manage corrective and preventive actions as needed.
· Perform other related duties as assigned by management.
· Adhere to established policies and procedures.
KNOWLEDGE AND SKILLS
To perform this job successfully, the person must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodation may be made to enable a person with disabilities to perform the essential functions.
· Excellent interpersonal and communication skills (both verbal and written)
· Demonstrated ability to drive change
· Demonstrated ability to drive change
· Strong analytical skills and attention to detail
· Strong organizational skills
Certifications and/or licenses related to customs compliance are preferred.
At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.
Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is 71,875-105,000 USD. Actual compensation will be determined based on these factors and may vary accordingly.
Diversity, Equity, and Inclusion at Livingston
We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.
Job Type: Full Time
Location: HomeOffice Michigan, HomeOffice California, HomeOffice Colorado, HomeOffice Florida, HomeOffice Illinois, HomeOffice Indiana, HomeOffice Kentucky, HomeOffice New Jersey, HomeOffice New York, HomeOffice North Carolina, HomeOffice Ohio, HomeOffice South Carolina, HomeOffice Tennessee, HomeOffice Texas, HomeOffice Virginia, HomeOffice Washington
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