Manager - SCM Advisory 4C

Manager - SCM Advisory

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Overview

We’re looking for a highly organized, detail‑obsessed Sales Operations & Pipeline Specialist to support our Supply Chain team. This role is responsible for managing and maintaining our sales pipeline, ensuring data accuracy, and supporting day‑to‑day sales operations activities. The ideal candidate is proactive, analytical, and comfortable working with cross‑functional teams in a fast‑moving environment.

 

Your Role

The Sales Support Specialist is a key role that supports the Supply Chain team.  This role has responsibilities that include:

• undefined

·       Pipeline Management

o   Maintain, update, and audit the sales pipeline to ensure accuracy and completeness.

o   Track deal progress, timelines, and status changes across supply chain accounts.

o   Identify data gaps, inconsistencies, or errors and proactively resolve them.

o   Generate regular pipeline reports and summaries for leadership.

o   Work closely with Go-to-Market team and ensure that pipeline opportunities are up to date.

·       Sales Operations Support

o   Assist with forecasting and demand planning activities.

o   Work closely with the senior leadership by analyzing sales trends and if required, providing insights to leadership team.

o   Support the creation and maintenance of sales dashboards, trackers, and documentation.

o   Coordinate with Sales, Supply Chain, and Finance teams to ensure alignment on deal status and operational requirements.

o   Support a collaborative, innovative, and results-oriented environment with peers and cross-functional team

o   Develop and maintain effective working relationships with members of cross-functional team (Field Operations, Sales Operations, Finance, Project Delivery Managers, Business Development leaders)

·       Data & Process Excellence

o   Ensure data integrity across systems, spreadsheets, and shared files.

o   Recommend process improvements to streamline pipeline management and reporting workflows.

o   Maintain SOPs and documentation related to sales operations tasks.

Qualifications

Bachelors - Business Administration, Bachelors - Industrial Engineering, Bachelors - Logistics, Bachelors - Supply Chain Management, Masters - Operations Management

Certifications

Certified Supply Chain Professional (CSCP) - Indian Institute of Management, TrichyIndian Institute of Management, Trichy, LSSBB (Lean Six Sigma Black Belt) - Henry Harvin EducationHenry Harvin Education, Project Management Professional (PMP) - Virtual Learning Academy (VLA)Virtual Learning Academy (VLA)

Required Skills

Business Consulting, Critical Thinking, Data Visualization, Fulfillment Operations, Supply Chain Planning (SCP)

Language

English

Language Proficiency -

Advanced - C1

Additional Job Location -

Job Type

Regular

Master Skill List -

SCM Advisory

Remote Type -

Remote

Work Shift -

Day Job (United States of America)

The approximate annual base compensation range for this position is:

The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.