Manager, Sales Operations

 Posted 2 hours ago
  
 India
  
5-10 years experience
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AI Summary

The role involves managing Salesforce data hygiene, coordinating monthly forecasts, and supporting business review decks. Additionally, the manager will facilitate cross-functional collaboration and provide actionable business insights through win/loss and competitor analysis.

Roles & Responsibilities:

  • Salesforce – periodic review and upkeep of data, ensuring opportunities are updated properly by everyone across the Account/BD organization.
  • Monthly forecast coordination across the Account/BD organization. 

  • ]Support for Monthly Business Review (MBR) and Monthly Operating Review (MOR) decks every month. 

  • Ad hoc analysis on the pipeline report – ongoing. 

  • Quarterly commissions coordination with Finance and BD leaders through to finalization. 

  • Build effective partnerships with internal teams to facilitate collaboration and communication of relevant, digestible information for Sales and Marketing. 

  • Serve as an interface between Product, Operations, Sales, Marketing, and Management on operational and reporting needs. 

  • Win/Loss analysis – with particular attention paid to accounts with decreasing win rate, and provision of value-added accounts to the Client Success team for follow-up. 
  • Collaborate with BD teams and Marketing to ensure all sales and marketing tools are in effective use.
  • Compile an annual report of business analysis, insights, and competitor intel from the previous year for use in annual planning meetings 
  • Prioritize and condense key topics, create SWOT/PEST/Porter's analysis when appropriate, and provide recommendations for action.  

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₹0 - ₹0 a year

Skills required:

  • Ability to understand high-level sales strategies and translate them into system and process requirements to ensure execution across the Sales organization 
  • Highly independent self-starter who can ramp up quickly and operate effectively with minimal instruction or oversight 

  • Hands-on proficiency with Salesforce, including data hygiene and pipeline management 

  • Track record of driving change and removing hurdles in fast-growth organizations by working cross-functionally 

  • Excellent organizational, planning, and project management skills, with the ability to manage multiple deadline-driven projects 

  • Excellent written and oral communication skills required 

  • Excellent computer skills, including proficiency with Microsoft Office, Salesforce, Loopio 

  • Strong leadership skills and the ability to collaborate effectively with colleagues and vendors at all levels to meet business goals 

  • Flexible personality and quick learner who operates with a sense of urgency 

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