Manager, Prior Authorization and Pre-Registration
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AI Summary
Are you ready to lead a team that transforms patient care from the very first interaction?
At IVX Health, we're seeking a dynamic Manager of Prior Authorization & Preregistration who is passionate about making a difference in patients' lives every day. In this pivotal role, you’ll oversee our patient access and intake functions, ensuring that patients receive the financial and medical clearance they need for life-changing treatments. You’ll lead a dedicated team responsible for centralized scheduling, financial counseling, copay assistance, and prior authorization—creating a seamless experience that impacts our patients from day one.
About the Role
The Manager of Prior Authorization & Preregistration is responsible for leading and optimizing the patient access and intake functions at IVX Health. This role ensures that patients are financially and medically cleared for treatment, managing processes such as centralized scheduling, financial counseling, copay assistance, and prior authorization. You’ll work collaboratively with internal teams and external stakeholders to streamline onboarding, resolve issues, and provide a superior patient experience. Additionally, you will mentor and develop team members, support new market launches, and oversee performance metrics to continually enhance the intake process.
Why Join IVX Health?
- Growth Opportunities: Be part of a fast-growing company where your leadership will shape the future of patient care.
- Core Values in Action: We practice what we preach, fostering a culture of kindness, integrity, excellence, and teamwork.
- Work-Life Balance: Enjoy flexible working options and a positive, supportive environment where your well-being is a priority.
What You’ll Do
- Lead and mentor the intake and prior authorization teams, ensuring an outstanding patient onboarding experience.
- Collaborate with local, regional, and national teams to drive process improvements and resolve issues effectively.
- Play a strategic role in onboarding new markets, working with leadership to develop a clear roadmap for success.
- Oversee training and development efforts to ensure your team is fully equipped to excel.
- Develop, review, and maintain intake processes, language, and training materials, ensuring compliance with company standards.
- Track performance, identify potential issues, and ensure that patient access functions run smoothly and efficiently.
- Conduct market and legislative research to stay ahead of trends and regulations in patient access and healthcare delivery.
- Manage and lead department-specific projects that support overall business goals.
ESSENTIAL COMPETENCIES
- Detail Oriented
- Ability to multi-task and work collaboratively in an organization with multiple sites and multiple interdepartmental dependencies.
- Excellent communication and interpersonal skills
- Ability to communicate and lead effectively through change
- Proficiency with standard office software applications (Microsoft Office, Outlook, Teams, etc.)
REQUIRED EDUCATION & EXPERIENCE
- Bachelors Degree in Healthcare Management or related field
- At least five (5) years of experience working in a health care organization with a specific background in operations and intake processes
- Extensive experience with patient intake, prior authorization and financial counseling preferred
Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for commissions/bonus, 401(k), health benefits, and other company-provided benefits.
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We’re transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well—we empower our team to thrive while living our core values: Be Kind, Do What’s Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation’s preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
- Comprehensive Healthcare – Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
- Flexible Savings Options – Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
- Supplemental Protection – Accident, critical illness, and hospital indemnity plans to provide additional financial security.
- Dependent Care FSA – Pre-tax savings for eligible childcare and dependent care expenses.
- 401(k) Retirement Plan – Secure your future with a competitive company match.
- Disability Coverage – Voluntary short-term and long-term disability plans to protect your income.
- Fertility and Family Support – Resources and benefits designed to support fertility care and family planning.
- Life and AD&D Insurance – Financial protection for you and your loved ones.
- Counseling and Wellness Support – Free resources to support emotional, physical, and financial well-being.
- Education Assistance – Tuition reimbursement and certification support to help you grow in your career.
- Continuing Education – Access to a CEU library for ongoing professional development.
- Charitable Giving and Volunteer Program – Matched donations and paid volunteer time off to support causes you care about.
- Employee Referral Bonus – Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
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