Manager, Network Business Optimization Office

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Network Strategy & Provider Experience team is driven by a bold vision: to become the preferred payer partner for providers through simplicity, flexibility, and innovative solutions. We focus on strengthening our networks, elevating provider relationships, and creating a more seamless experience across every line of business. As a Manager for the Network Business Optimization Office (NBOO), you’ll help power this mission ultimately contributing to high impact work that keeps leadership informed, supports smart decision making, and drives momentum on fast moving strategic priorities.

As a key member of the NBOO team, you’ll power forward momentum on high impact initiatives that elevate network performance and operational excellence. This role supports the execution of Network Chief of Staff priority projects by providing market research, tracking deliverables, and coordinating resources across teams. You’ll translate data into meaningful insights, prepare clear reports, and keep stakeholders aligned and informed.

*This role is remote

Key responsibilities include:

• Gather and analyze operational and performance data for monthly reporting, preparing insights that inform Network leadership decisions and highlight progress toward goals

• Support planning and execution of network initiatives and governance meetings

• Track timelines, monitor deliverables, and ensure alignment with strategic priorities under guidance from senior team members

• Monitor and report on the progress of strategic initiatives, holding teams accountable for results

• Draft updates, prepare meeting materials for senior Network leadership, and maintain strong channels to keep stakeholders informed and engaged

• Produce clear and compelling executive messaging under tight deadlines

• Collaborate with Network and Shared Service partners to drive Network Strategy and Provider Experience initiatives

• Adapt recommendations based on an evolving environment and share insights from the broader company

• Develop key performance metrics to measure effectiveness

Required Qualifications

• 5+ years' experience in healthcare, insurance or healthcare consulting and/or completion of General Management Development Program (GMDP) with a combination of other relevant experience
• 3+ years of data analysis and leadership reporting experience
• Strong experience with Excel, Tableau and PowerPoint

Preferred Qualifications

• Experience in Provider Network Operations

• Demonstrates excellent active listening, written, and verbal communication skills 

• Flexible and adaptable; able to work in ambiguous situations 

• Ability to communicate effectively with all levels of management 

• Possesses strong engagement and organizational skills

Education

Bachelor's degree or equivalent work experience

Anticipated Weekly Hours

Time Type

Pay Range

The typical pay range for this role is:

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

Additional details about available benefits are provided during the application process and on Benefits Moments.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.