Manager, FHCPS Business Analysis

Position Type:

If you’re looking for a fulfilling career that can make a real difference in your life, and the lives of others, you’ve come to the right place.

As a national health solutions partner, we put people first in everything we do — and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest — and it’s reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

At Medavie, we’re committed to improving the wellbeing of Canadians through innovative healthcare, insurance, and technology solutions. As we continue to evolve our data and analytics capabilities, we are looking for a Manager, Business Analysis to play a key role in shaping how data drives decision-making across our organization.

This is an opportunity to lead a high-impact team and deliver meaningful insights that support both internal operations and external partners.

Reporting to the Contract Manager, FHCPS (Federal Health Claims Processing Service), the Manager, Business Analysis leads the delivery of business analysis services and data-driven solutions that support partner organizations and internal stakeholders.

This role is responsible for ensuring business needs are clearly understood, translated into actionable requirements, and delivered through high-quality reporting, data, and system solutions. The Manager plays a critical role in aligning business objectives with technology and data capabilities, while ensuring projects are delivered on time, within scope, and aligned with service standards.

What you’ll do

As Manager, Business Analysis, you will lead the delivery of business analysis and data solutions that enable informed decision-making and operational excellence. You will:

• Lead and manage a team of Business and Data Analysts, providing direction, coaching, and technical guidance

• Oversee the delivery of reporting, dashboards, and data extracts using modern BI tools (including Power BI)

• Translate business needs into clear, actionable requirements and ensure high-quality delivery of solutions

• Plan and manage project activities across the full lifecycle, including scope, timelines, and stakeholder alignment

• Ensure service requests are prioritized and delivered in line with established standards and expectations

• Build strong relationships with business partners, IT teams, and external stakeholders to support collaboration and effective outcomes

• Promote best practices in data governance, reporting standards, and self-serve analytics

• Identify opportunities to improve processes, systems, and data solutions to better meet business needs

What You Bring

• Education: Bachelor’s degree in Business Administration, Information Systems, Data Analytics, Computer Science, or a related field (or equivalent combination of education and experience)

• Strong experience in business requirements gathering, project delivery, and stakeholder engagement

• Proficiency with data and reporting tools (e.g., Power BI, SQL, SSRS, DAX, tabular models)

• Demonstrated ability to manage multiple priorities, projects, and deadlines in a fast-paced environment

• Strong communication, problem-solving, and analytical skills

• Language Skills: English is required; bilingualism (English/French) is considered an asset

• Security Clearance: Security Clearance Requirement: In conjunction with our contract with the Federal Government, you will be required to have Reliability Status Clearance (Enhanced Level B).  This includes Fingerprinting, Criminal Record Check, Credit Check and you must have resided in Canada for at least 5 years and hold Permanent Resident or Canadian Citizenship Status.
   

Assets:

• Experience with enterprise data environments or data governance

• Certifications such as CBAP, PMP, or equivalent

Leadership Capabilities

As the Manager, Business Analysis, you will demonstrate leadership aligned with Medavie’s values of Caring, Accountable, Responsive, Innovative and Community-minded and will bring the following capabilities:

• Strategic Planning: Identify priorities, think ahead, and making informed decisions that support long‑term goals.

• Building Partnerships: Develop strong relationships across teams and with partners to achieve shared results.

• Customer Focus: Make decisions that prioritize members and clients’ needs.

• Execution: Focus teams on key priorities, measuring progress, and ensuring accountability for outcomes.
   

What’s in It for You 

• A purpose-driven organization dedicated to improving the well-being of Canadians.

• A comprehensive benefits plan, including health and dental coverage that is 100% employer paid from day one, plus wellness benefits, health resources, and fitness center discounts.

• A flexible work environment that supports work–life balance and empowers employees to thrive.

• Robust professional development opportunities, including leadership programs, ongoing learning, and career growth pathways.

• A collaborative and inclusive culture where your expertise is valued, your voice matters, and your contributions help shape our product strategy.

• The opportunity to shape our product strategy and digital ecosystem across Canada, contributing to meaningful innovation and measurable business outcomes.

Pay Range:

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.  

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs.  We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws. We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

While Medavie may use automated tools, including AI, to support application screening, candidates are expected to complete all recruitment interactions independently—without AI assistance—to ensure a fair and equitable process.

If you experience any technical issues throughout the application process, please email: Medavie.Recruitment@medavie.ca.