Manager, Community

The Manager, Community is accountable for the reliable delivery of membership, learning, and community engagement projects, translating priorities established by the Director, Community into well-managed work plans that deliver meaningful value and help individuals and organizations deepen their participation in biomimicry.

Essential Functions

Percentage allocations represent annual average estimates and may shift based on funding levels, contractual commitments, and organizational priorities.

Membership and Community Project Delivery (45%)

• Deliver assigned membership and community projects against clear objectives, timelines, budgets, quality standards, and participation goals.
• Translate defined projects into detailed work plans with milestones, responsibilities, communications, and delivery requirements.
• Coordinate onboarding, member benefits, events, working groups, peer exchange, and other engagement activities to provide a consistent and valuable participant experience.
• Coordinate facilitators, contractors, volunteers, partners, and internal contributors, ensuring responsibilities and deadlines are clear.
• Monitor progress, resolve delivery issues within the scope of the role, and surface risks, decisions, and resource needs early.
• Implement member engagement and activation approaches established by the Director and track their effectiveness.

Learning Program Delivery (40%)

• Deliver assigned courses, workshops, guided practice, and other learning programs against established goals for participation, quality, learning outcomes, timelines, budgets, and revenue.
• Translate defined learning projects into detailed work plans and coordinate facilitators, registration, communications, platforms, materials, delivery, and follow-up.
• Ensure participants receive a consistent, high-quality learning experience and that operational problems are addressed promptly.
• Coordinate with Inspiration to integrate relevant AskNature knowledge and resources into learning experiences.
• Track participation, completion, satisfaction, learning outcomes, and revenue, and use results to strengthen future delivery.

Operations, Measurement, and Continuous Improvement (15%)

• Maintain the systems, records, budgets, schedules, and documentation required for reliable and repeatable program delivery.
• Track established membership, learning, financial, and participant-experience measures and provide timely reporting on results.
• Gather participant feedback and performance data to identify and implement operational improvements within established program direction.
• Provide accurate program information and results for impact, organizational, grant, and funder reporting.
• Document lessons learned and improve processes so successful approaches can be repeated efficiently.
• Coordinate with Development and Communications on member communications, event promotion, and participant engagement materials as assigned.

Qualifications

Education and Experience

• Bachelor’s degree or equivalent professional background required.
• 5+ years of progressively responsible work in membership, community programs, adult learning, events, professional networks, or related fields.
• Demonstrated success managing membership, learning, community, or recurring engagement programs from planning through delivery.
• Background in adult learning and instructional design, including developing or improving courses, workshops, or other learning experiences.
• Background coordinating participant experiences involving facilitators, speakers, partners, volunteers, and other contributors.
• Track record using participation, engagement, member feedback, and program data to improve delivery and participant value.
• Familiarity with membership and community platforms, learning management systems, virtual engagement tools, and related technologies.

Core Competencies

• Ability to translate goals into clear workplans, timelines, and deliverables.
• Sound judgment, initiative, adaptability, and follow-through.
• Strong problem-solving, prioritization, and attention to quality.
• Excellent communication and relationship-building skills.
• Effective cross-functional collaboration and coordination.
• Results-oriented approach to continuous improvement.
• Ability to work independently within a distributed team.
• Commitment to biomimicry and TBI’s mission.
• Proficiency with Asana, Google Workspace, Zoom, Airtable, and related tools.
• Knowledge of biomimicry, sustainability, climate, biodiversity, materials, regenerative design, or related fields strongly preferred.

Physical Requirements

The physical demands described here are representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.

• Activities that occur constantly are communicating effectively with others to exchange information; assessing the accuracy, neatness and thoroughness of the work; repeating motions efficiently that may include the wrists, hands and/or fingers; remaining in a stationary position, often standing or sitting for prolonged periods.
• Activities that occur occasionally are moving about to accomplish tasks or moving from one worksite to another; adjusting or moving objects less than 50 pounds in all directions.

Work Environment (Remote)

The work environment described here is representative of that which an employee encounters while performing the essential functions of this job. Reasonable accommodation can be made to enable individuals with disabilities to perform the essential functions.

• Duties are performed in a home workspace. Employees are expected to maintain their home workspace in a safe manner, free from safety hazards.
• May require up to 10% travel.

This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions, or working conditions associated with the job. This job description is not a contract of employment, or a promise or guarantee of any specific terms or conditions of employment. The Biomimicry Institute may add to, modify, or delete any aspect of this job (or the position itself) at any time as it deems advisable.

Comp & Benefits

• Applicants from California, Colorado, New York, New Jersey and Washington:
  Salary is determined based on internal equity; internal salary ranges; market
  data/ranges; applicant’s skills; prior relevant experience; certain degrees or
  certifications, etc. The salary for this position ranges: $65-80k
• Comprehensive Health Insurance: Enjoy 100% coverage for employees for medical/dental/vision provided by Biomimicry Institute. (Please note, employees are responsible for coverage for spouses and/or dependents.)
• Retirement Plan: Begin your retirement savings after just 6 months of employment.
• Paid Time Off (PTO): Benefit from our generous PTO policy, allowing you to recharge and maintain a healthy work-life balance.
• Paid Holidays: Take advantage of paid holidays as outlined in our Employee Handbook.
• Home Office Stipend: Receive a monthly stipend to help support your home office setup.

This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions, or working conditions associated with the job. This job description is not a contract of employment, or a promise or guarantee of any specific terms or conditions of employment. The Biomimicry Institute may add to, modify, or delete any aspect of this job (or the position itself) at any time as it deems advisable. I have read and understand this job description. My signature acknowledges that I am capable of performing the essential functions of this position with or without reasonable accommodation.