Liferay Product Manager

For over 35 years, Youth Villages has transformed the lives of children and families nationwide through innovative, research-based programs focused on preserving and restoring families.

As a national leader in children’s mental and behavioral health, we serve more than 47,000 youth, young people, and their families annually across 29 states and Washington, D.C. Our proven treatment models drive long-term success in child welfare, juvenile justice, and mental health systems. At Youth Villages, we do what works — partnering with others to expand our impact and advocate for meaningful, lasting change.

We're seeking purpose-driven individuals who are passionate about making a difference. With a dedicated team of more than 5,000 staff, Youth Villages is committed to investing in and supporting our employees by offering opportunities to build a fulfilling career through professional growth, personal development, and a mission that matters— helping children and families live successfully.

For more information, please visit www.youthvillages.org

Youth Villages' Information Technology (IT) department is seeking a passionate individual to join our high-performing team as a Liferay Product Manager. Working on the Youth Villages’ IT team means collaborating with purpose-driven people on high-impact projects and products, making a direct impact on the youth and families who need us the most. 

Position Overview:

The Liferay Product Manager, reporting to the Director of Product and Innovation as part of the IT team, will work closely with the Youth Villages’ Strategic Partnerships, Clinical Services, Research, and Leadership teams (including officers and directors) to support the product management of the organization’s proprietary clinical platform, GuideTree. They will oversee the technical product and solution’s strategy, planning, and full life cycle management. This position will utilize user-centered design and robust product/project management in all development and support activities, providing value to internal and external users while meeting organizational requirements. This position will also manage the analysts and engineers that support this product. They will also work on special projects as requested by the Director, CIO, and other members of the leadership team, as needed.

Essential Duties and Responsibilities:

The Liferay Product Manager:
 

• Serves as internal system administrator for the Liferay environments (i.e., development, QA, and production)

• Handles all basic administrative functions including user account maintenance, workflows, and other routine tasks

• Manages Liferay data feeds and other integrations

• Completes regular internal system audits and prepares for upgrades

• Acts as technical lead for all Liferay projects

• Conducts discovery to gather business requirements for initial and on-going development projects in Liferay, documenting and organizing them into features, stories, and tasks

• Understands and documents current and future state business processes

• Understands business needs and translates them into requirements for use by a cross-functional software development team (currently an external vendor), modifying and updating them as needed

• Works with various internal and external teams to understand clinical and operational data needs and ensure solutions align

• Prepares and maintains the product roadmap that defines product development in both the short and long term

• Support Product Analyst(s) in managing all help desk tickets and support requests for the product

• Assists in training new back-end users, as needed, in partnership with Product Analyst(s)

• Provides data about the product to business development teams

• Supports Clinical Services in loading and managing content effectively

• Facilitates testing of new Liferay functionality and manage rollouts

• Oversees production of functional, technical, and system design documentation by external vendor, or produce own if not completed by vendor

• Supports Product Analyst(s) in providing expert support to end users in managing system and process changes

• Proposes and manages the product budget

• Manages external vendor and partner relationships for product development

• Ensures solutions follow best practices as well as meet business needs

• Monitors and evaluates new technologies and features, informing the company on their potential application to the product

• Reports analytics on platform utilization and functionality

• Performs other duties as assigned

Qualifications:

• Bachelor’s degree or equivalent experience (required)

  • Computer Science, Business, Engineering, or related field (strongly preferred)

  • 5+ years of product management or similarly related experience in lieu of degree (acceptable)

• 3+ years of experience working in Information Technology (required)

• Experience managing digital experience or horizontal portal platform, preferably on Liferay DXP (required)

• Understanding of Liferay DXP platform, including Liferay best practices and functionality (strong plus)

• Experience using Liferay Analytics (strongly preferred)

• Knowledge of the software development lifecycle (preferred)

• JAVA programming experience (preferred)

• Experience with non-profits (strongly preferred)

• Strong organizational skills and attention to detail

• Excellent written, verbal, and oral skills

• Ability to manage multiple priorities simultaneously

• Proficient with Microsoft Office products

• Ability to maintain a flexible schedule

Youth Villages Benefits

• Medical, Dental, Prescription Drug Coverage and Vision

• 401(k)

• Time off:

• • 2 week paid vacation (full-time) / 1 week paid vacation (part-time)

  • 12 paid sick days per year

  • 11 paid holidays

• Paid Parental Leave

• Mileage & Cell Phone Reimbursement (when applicable)

• Tuition reimbursement and licensure supervision

• Growth & development through continuous training

• Clinical and administrative advancement opportunities

*Benefits are excluded for variable status employees.

Youth Villages is an equal opportunity employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Youth Villages is committed to not only advancing diversity, equity, and inclusion in the workplace but also in our work with children and young adults. We know that children, families and young people of color can face inequity in child welfare and justice systems, and we train our employees to build the skills they need to work with the communities that we serve, as well as, other employees from different cultures and backgrounds. Youth Villages is opposed to racism in any of its forms and is committed to inclusion, equity, and diversity. We believe that respect for each other is crucial in the work that we do each day.