Learning Partner - Clinical

Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit.

This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane.

This role is a 15 month Max Term Contract with an ASAP start.

The Learning Partner within Montu’s Organisational Development and Safety (OD&S) team plays a critical role in
enabling high-impact learning experiences across the business. This role combines strong coordination, operational excellence, and learner support to ensure the smooth delivery of Montu’s learning programs, from onboarding to ongoing development. The Learning Partner provides hands-on support across training logistics, learner communications, reporting, and onboarding planning, while also contributing to the design and continuous
improvement of learning experiences. With a strong stakeholder focus and collaborative mindset, the Learning Partner ensures every learning interaction is engaging, accessible, and aligned to Montu’s strategic goals.

Key Responsibilities 

• Onboarding Planning and Coordination 
  • Coordinate the end-to-end onboarding journey for new hires across departments. 
  • Plan, schedule, and manage onboarding learning pathways and sessions. 
  • Ensure timely delivery of mandatory learning modules, compliance training, and orientation content. 
• Team-Specific Onboarding Requirements 
  • Partner with department subject matter experts to customise onboarding experiences that reflect the unique needs of each team. 
  • Maintain and update tailored onboarding checklists and role-specific training materials.
  • Monitor and report on onboarding completion rates and time-to-productivity metrics. 
• Learner Group Coordination: 
  • Manage and maintain learner groups within Montu’s Learning Management System (LMS), including user enrollments, team assignments, and access permissions. 
  • Communicate with learners to provide instructions, support, and guidance on training schedules, access, and resources. 
• Administrative Support 
  • Schedule and coordinate learning sessions, workshops, and course launches. 
  • Maintain accurate records and manage learning materials, ensuring accessibility and version control. 
  • Handle logistics for virtual or in-person learning events (e.g., calendar invites, reminders, materials distribution). 
  • Act as the first point of contact for onboarding-related admin queries, where applicable. 
• Team Member Support 
  • Provide first-line support for learner enquiries and technical issues. 
  • Troubleshoot learner access or course issues promptly and professionally. 
  • Support the L&D team in responding to feedback and learner engagement requests. 
• Learning Design Contributions: 
  • Collaborate with the L&D Team to assist in the development of training materials, presentations, and documentation. 
  • Contribute to the creation of job aids, reference guides, and e-learning content as needed. 
• Reporting and Data Management: 
  • Track learner progress, course completion, and attendance via the LMS. 
  • Produce reports and dashboards for stakeholders, highlighting trends or compliance gaps.
  • Use data insights to support decision-making and continuous improvement efforts.

• Mandatory: 
  • Relevant qualification or training in education, communication, business, clinical, or a related field
  • Minimum of 3 years' experience in administrative support, training coordination, or learning-related roles 
  • Minimum 4 years postgraduate clinical experience with current APHRA registration is essential
    Previous experience as a Clinical Educator will be highly regarded
    Background in Medical Cannabis or telehealth knowledge or experience will be highly regarded
• Highly desirable: 
  • Strong organisational skills with the ability to manage multiple tasks and priorities. 
  • Excellent attention to detail and problem-solving abilities. 
  • Proficiency in using Google Suite and Learning Management Systems. 
  • Strong written and verbal communication skills. 
  • Stakeholder-centric approach with a passion for delivering exceptional service. 
  • Basic understanding of instructional design principles and adult learning theory. 
  • Ability to work collaboratively in a fast-paced and dynamic team environment. 
  • Self-motivated with a proactive and adaptable attitude. 

You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers.

Other benefits include:

• Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• Mental health support through our wellbeing platform, Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Enhancing your home office with our ergonomic equipment reimbursement benefit.
• Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.
  
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We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.