Learning Partner

If you're energized by developing people, passionate about designing learning experiences, and believe AI should be embedded in our Vivans' day-to-day, then our Learning Partner role is waiting for you!

🔎 What we’re looking for

1. 2+ years in training, facilitation, coaching, L&D, instructional design or similar roles.

2. Strong English communication (C2) that leads to engaging training and coaching experiences.

3. Experience with AI/automation tools (GPTs, workflows, automations) to enhance simulations during training, speed up feedback, and improve learning processes.

4. Background using LMS tools.

What you'll do:

1. Train & Coach: Guide our EAs from foundational skills to staffable readiness through live sessions, simulations, role-plays, and 1:1 coaching.

2. Instructional Design: Build and update learning resources including curricula, rubrics, playbooks, and other materials so they're clear, practical, and true to how Viva works.

3. Stakeholder & Operational Coordination: Partner closely with the Go-To-Market team to align on staffing, readiness, and performance trends. That means you'll step in and out of meetings, be an active partner in our staffing/matching process, and take on all the admin work it takes to train our team to be high-performers.

4. AI & Automation: Use AI daily to work smarter, coach EAs on practical AI adoption from basics to advanced use to offer the most AI-savvy EAs to our customers, and implement automations that streamline workflows and scale learning.

💡 What It Takes to Win

• Driver mindset: You have high ownership and a strong bias to action

• Outspoken & assertive: You can explain your reasoning process and push back when needed.

• Analytical: You’re driven towards using data.

• People developer: You're caring and enjoy guiding others, with the maturity to keep things professional.