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The specialist is responsible for delivering foundational leadership training programs and coordinating logistics for training sessions. They also support the development of learning materials and partner with HR to identify training needs for first-line leaders.
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation. Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6/5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture. Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us. Find a job you’ll love today!
- Bachelor's degree in HR, Psychology, Education,
Business, or related field
- 1–3 years of experience in leadership training or
talent development
Requirements/Skills
- Basic understanding of leadership frameworks
(Situational Leadership, Transformational
Leadership, etc.)
- Strong facilitation and communication skills
- Familiarity with Learning Management Systems
(LMS)
- Attention to detail and ability to follow training
guides
- Willingness to learn and adapt
Essential Duties & Responsibilities
- Deliver foundational leadership programs (e.g.,
new supervisor training)
- Coordinate logistics for leadership sessions and
track attendance/completion
- Support development of learning materials
- Administer post-training assessments and
feedback forms
- Partner with HR to identify training needs for first-
line leaders
Job Description
The Leadership Development Specialist supports
the design, delivery, and evaluation of leadership
training programs. They facilitate entry-level
sessions, assist in program development, and
ensure that training content meets learner and
business needs.
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
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