Lead Credit and Collections Analyst

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for administering and providing oversight for a wide variety of credit and collection functions.

Major Tasks, Responsibilities, and Key Accountabilities

• Ensures compliance with established guidelines, guidelines reviews and monitors credit sources, credit files, customer applications and delinquent accounts
• Oversees the process of gathering, compiling, and maintaining basic credit information.
• Maintains records on credit risks, delinquent accounts and incomplete files.
• Sets up and/or obtains approval to set up new accounts and/or job accounts.
• Responds to all communications and requests for assistance from the branches in a timely manner.

Nature and Scope

• Problems are typically difficult and/or high impact. Troubleshoots complex support or operational problems for junior level associates.
• Under limited supervision, independently resolves issues and applies a variety of methods to develop customized solutions. May lead the daily operations of a department or team. Work typically involves infrequent review of output by a supervisor or direct customers of the process.
• Assists with supervisory duties but does not have hiring/firing authority. Trains, delegates tasks, and reviews the work of junior level associates.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

• Technical certification or associate degree may be required in some areas. Generally 7+ years of experience in area of responsibility.

Preferred Qualifications

• Commercial construction industry collection experience in the NY market - REQUIRED
• Experience with Oracle and getpaid - Preferred
• Lien and Bond claim experience
• Strong verbal and written communication
• Experience training, coaching, and developing team members
• Experience following clearly defined policies and procedures
• Must be good working with customers (potential for customer facing)

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

New York law requires the posting of the salary range for advertised jobs.  This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job.  Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs