Company:

We have an existing opportunity to add an experienced Desktop Adjuster to our team! This position can work remotely anywhere in Canada.

Why join ClaimsPro? We are proud of our people and it shows:

• you will be part of a team of over 700 independent adjusters from 9 other provinces, 2 territories;

• your career can grow into other lines of claims, branch management, across Canada into other branches, or new roles - the sky is the limit;

• you will work on the industry-leading iAdjust software, designed by an adjuster for adjusters and kept modern with our in-house team of programmers and developers;

• you will be supported by experienced local claims support, centralized after hours support, and dictation services;

• your claims load is driven by senior executives and business development staff from coast to coast;

• you are compensated for your billable hours and other costs. Also included is a flex-benefit plan that allows you to customize the coverage that is right for you with the options for taxable and non-taxable health care spending;

• your continuous education fees are reimbursed to maintain your license;

• your workload is balanced to ensure you can maintain a high-quality level and manage your abeyance.

Visit www.claimspro.ca to learn more

This role is responsible for the investigation and adjusting of low to moderate general liability claims including bodily injury and slip and falls.

The successful candidate provides a high standard quality service and facilitates prompt and equitable settlement of claims within the parameters of corporate policies and standards as well as initiates and follows-up on business development opportunities

Competencies required to succeed
• Effective analytical skills including identification of cause and effect dynamics.

• Proven investigative manner
• Ability to read and interpret policy coverage.
• Working knowledge of Microsoft Office including Word, Excel, and Outlook
• Good written and oral communication skills.

• Able to draw valid conclusions and effectively communicate them
• Proactive and positive approach to customer service ensuring all inquiries are effectively dealt within a timely manner
• Demonstrated organizational skills with the ability to prioritize and manage conflicting priorities in an effective manner

Responsibilities
• Investigate, negotiate and settle liability claims
• Direct field investigations as required for exposure and within account guidelines parameters.
• Make initial contact as per account guidelines.
• Report to client as per account guidelines.
• Identify liability exposures, recommend reserves, recommend investigation required for exposure, prepare action plans, and negotiate settlements
• Provide high level of customer service to clients and insured’s

Education, knowledge and experience required

• University degree or post-secondary education related to insurance
• Incumbent will need to be licensed in all provinces except Quebec, and therefore must have completed a number of CIP courses under his/her belt; preference will be given to those who have obtained CIP designation
• The ideal candidate should have 1-2 years of liability claims experience, such as slip/trip and fall, some experience dealing with represented claimants would be an asset.

Environment/Work Conditions

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates throughout the recruitment and assessment process.

Unsolicited Outreach Statement – Recruitment Agencies

We will not accept unsolicited resume submittals from third- party recruiters and hereby request agencies not to contact our employees or managers directly to present candidates.  Be advised that we will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume and will consider any unsolicited resumes forwarded public information. We welcome resumes submitted directly from candidates.

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