Junior L&D Specialist (Trainer)

MEDFAR Clinical Solutions was founded in 2010 by two aeronautical engineers who realized that the healthcare system was not exploiting the full potential of technology. Supported by a large community of medical experts and focused on clinical success and patient safety, MEDFAR was the first company to certify a cloud-based Electronic Medical Record in Canada: MYLE (Make Your Life Easy).

Committed to promoting excellence and effectiveness in healthcare worldwide, MEDFAR differentiates itself by offering a unique healthcare management solution for clinics, which replaces inefficient processes with a faster and safer technological alternative.

As a Junior L&D Specialist, you will report to the L&D Manager and work closely with the L&D Specialist to help us build a learning community at MEDFAR. Your focus will be first and foremost to deliver the Academy training as part of the onboarding of new employees. 

What you'll do:

• Update technical training content and practical activities related to our products for new hires' training sessions. 
• Deliver our 2-week training sessions for new hires with always-evolving content.
• Evaluate newly joined employees' knowledge retention through exercises and exams, seizing opportunities to provide feedback and set them up for success.
• Assess new employees’ performance within their 2-week training session using a criteria checklist, and report to their managers accordingly.
• Promote continuous training, human development, and operational excellence. 
• Execute changes determined by the L&D Manager to ensure the learning content stays updated.

• You have experience within an L&D role, as a Trainer, an L&D Specialist, or any related role.
• You have a Bachelor’s in Human Resources, a related field, or equivalent experience.
• You have excellent presentation and communication skills
• You are curious about AI and open to using it to improve learning experiences.
• You demonstrate ease of adaptation and good tolerance to change. 
• You have a sense of organization and planning. 
• You speak French and English.

By joining MEDFAR, you will be part of a purpose-driven organization whose product is disrupting and digitizing health care, making doctors’ and healthcare workers’ lives easier, while enabling better patient health outcomes. Becoming a MEDFARian also means having the opportunity to be part of an innovative community and working in a dynamic environment where your work will have a meaningful and tangible effect not only on your team and the business but most importantly on the healthcare industry.  

• You decide where you do your best work (at home or the office)
• Flexible hours (work-life balance)
• Generous group insurance coverage as of day 1 of employment
• Break paid between Christmas and New Years
• An entrepreneurial culture of transparency, collaboration, and innovation

With offices around the world, fluency in both French and English is a must at MEDFAR. Because of the need to communicate with colleagues and/or customers in other provinces or countries, bilingualism enables us to communicate in both languages while promoting the use of French. 

At MEDFAR, we value diversity, equity and inclusion within our team. We are committed to providing a work environment where every individual feels respected and supported, regardless of their background, identity or abilities.As part of our commitment to a fair and inclusive recruitment process, we offer accommodation to candidates who request it. If you need accommodation during your interview, please let us know so that we can provide you with an adapted experience.

MEDFAR has voluntarily subscribed to an Equal Employment Opportunity Program (EEOP). We encourage applications from women, visible minorities, ethnic minorities, aboriginal peoples and people with disabilities. When applying, we invite you to complete this section, which enables us to implement our Equal Employment Opportunity Program (EEOP). Self-identification is not compulsory, but may enable you to benefit from hiring or promotion measures if you have the skills required for the job.

To better understand the self-identification process, please consult this guide.