The Collections Specialist will manage outstanding payments and maintain accurate records of client interactions and transactions. They will also collaborate with internal teams to resolve account discrepancies and provide general administrative support.
Schedule: Monday – Friday, 9:00 AM – 5:00 PM PST
Employment Type: Full-time
Role Title: Collections Specialist / Accounts Receivable / Account Statusing
About the Role
Our confidential client is a financial services company seeking a detail-oriented Collections Specialist to join their team. This role is critical to maintaining healthy accounts receivable operations and ensuring timely resolution of outstanding balances. The ideal candidate is professional, organized, and comfortable communicating with clients via phone and email.
Key Responsibilities
Manage and follow up on outstanding payments and account balances to ensure timely collections.
Communicate professionally with clients via phone and email regarding account status and payment activity.
Maintain accurate and up-to-date records of all client interactions and payment transactions.
Provide general administrative support, including data entry and document handling.
Collaborate with internal teams to investigate and resolve account discrepancies efficiently.
What We Look For
Prior experience in collections, accounts receivable, or a related financial role preferred.
Strong verbal and written communication skills with a professional, client-facing demeanor.
High attention to detail and ability to maintain accurate records.
Proficiency with data entry and general office software (e.g., Microsoft Office or Google Workspace).
Ability to work independently and collaboratively in a fast-paced environment.
Reliable internet connection and a suitable remote work setup.
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”
— Sarah J.
·
Marketing Manager
★★★★★
Verified
