The Collections Specialist will manage outstanding payments and maintain accurate records of client interactions and transactions. They will also collaborate with internal teams to resolve account discrepancies and provide general administrative support.
Handle inbound and outbound communications to coordinate patient appointments and medication refill requests. Maintain accurate documentation of patient interactions while following established healthcare compliance procedures.
The role involves collaborating with onsite medical staff to manage patient scheduling, confirm appointments, and liaise with insurance providers to ensure an excellent patient experience. Primary duties include answering patient inquiries, pre-screening calls for triage, medical scribing, and handling medical billing tasks.
