IT System Analyst II

Unissant, Inc. delivers innovative capabilities to the agencies that keep our nation healthy and safe. We apply our domain expertise, data acumen, and technology know-how to achieve breakthrough results for our clients. Working collaboratively, we advance missions and careers through a focus on honesty, integrity, and dependability. We continuously look for talent excited to join that effort. To learn more about our exciting organization, please visit us at www.unissant.com.

We are seeking an IT System Analyst II to join our team and support our client. This position is remote.

The ideal candidate is an experienced technical analyst with a background in IT modernization, automated reporting, data operations, database or data-warehouse support, and technical documentation. The candidate will support initiatives focused on modernizing report production, improving data quality and accessibility, automating workflows, and integrating reporting solutions into existing business processes.

Essential Duties and Responsibilities

• Support report-production modernization, data operations, automation, and data-quality and accessibility initiatives.
• Perform requirements development, technical analysis, workflow assessment, testing, and documentation for reporting and data-related solutions.
• Analyze current-state business processes, reporting workflows, technical dependencies, and data flows to identify modernization and automation opportunities.
• Support the development, enhancement, testing, and maintenance of automated reports, dashboards, data transformations, visualizations, and reporting interfaces.
• Use Python, Java, SQL, Tableau, and front-end web technologies to support automated reporting, data transformation, database queries, dashboard creation, visualization, and web-interface functionality.
• Support database, data warehouse, and data-management activities, including data analysis, data-quality validation, reporting support, and system-integration activities.
• Coordinate with client stakeholders and technical teams to gather requirements, communicate technical findings, and integrate approved reporting solutions into existing business processes.
• Develop and maintain requirements documents, technical documentation, workflow diagrams, test documentation, user guidance, and related project artifacts.
• Support system, integration, regression, and user-acceptance testing; document results, track issues, and verify that implemented solutions meet approved requirements.
• Recommend and support improvements that strengthen reporting efficiency, data accuracy, accessibility, usability, and operational reliability.
• Support analysis and resolution of reporting, data, system-integration, and workflow issues.
• Respond to COR problem-resolution requests within 24 hours of notification.
• Remain available to the COR by phone and email from 8:30 AM to 5:00 PM Eastern Time, Monday through Friday.
• Complete required DHS security, privacy, and Rules of Behavior training.

Work Experience and Job Skills

• Demonstrated experience supporting IT modernization projects, automated reporting initiatives, data operations, and technical implementation efforts.
• Demonstrated experience in statistical, analytical, or operational reporting environments.
• Experience supporting databases, data warehouses, data-management platforms, data integration, data transformation, or business-intelligence solutions.
• Proficiency in Python, Java, SQL, Tableau, and front-end web technologies.
• Experience developing or supporting automated reports, dashboards, data visualizations, data transformations, and reporting interfaces.
• Strong technical-analysis skills, including requirements elicitation, workflow analysis, process assessment, documentation, and solution evaluation.
• Experience supporting system testing, issue resolution, release readiness, and implementation of reporting or data solutions.
• Ability to work with technical and nontechnical stakeholders to translate needs into practical, supportable reporting and data solutions.
• Familiarity with federal data, privacy, security, accessibility, and documentation practices is preferred.
• Strong analytical thinking, communication, organization, and problem-solving skills.
• Ability to work independently and collaboratively in a remote, client-facing environment.

Education

• Bachelor's Degree is required.
• Preferred field of study includes Computer Science, Information Technology, Information Systems, Operations Management, or a related field.
• MBA or Master's Degree in a relevant field of study is preferred.

Certificates, Licenses and Registrations

• Certifications in data analytics, database technologies, Tableau, Python, cloud technologies, Agile, business analysis, accessibility, or related IT disciplines are preferred.
• Relevant certifications in business intelligence, data warehousing, data engineering, cloud platforms, or project delivery are preferred.

Communication Skills

• Excellent verbal and written communication skills.
• Ability to present technical analyses, reporting findings, requirements, project status, and performance data to stakeholders at all organizational levels.
• Comfortable working with federal stakeholders, technical teams, business users, and Contractor personnel.
• Ability to write clear, concise, accurate, and confidential technical, process, test, and operational documentation.

Clearance Requirements

• Must be eligible to obtain and maintain a DHS Public Trust clearance.

Travel

• This position is remote.
• Travel is not anticipated; however, limited travel may be required based on client needs.

Environmental Requirements

• Mainly a routine office environment.
• May be required to lift up to ten (10) pounds.
• Flexible in working extended hours.

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

Please note: Candidate(s) will be required to go through pre-employment screening.

Unissant, Inc. is a proud Equal Opportunity Employer! (EOE; M/F/Disability/Vets)