IT Asset Management Specialist

WHO WE ARE

Come join the company reinventing data security, empowering businesses to realize the full potential of their data. As the leading data security platform purpose-built for the cloud era, Cyera’s mission is to reinvent how businesses secure data, enable agile collaboration, and boldly pursue new business opportunities. Trusted by security teams at leading global businesses, our team is proving that data security is the next big thing in cyber. Backed by the world’s leading investors and working with a large and growing list of Fortune 1000 companies, we are looking for world-class talent to join us as we usher in the new era of data security.

THE OPPORTUNITY

The IT Asset Management Specialist is an individual contributor responsible for maintaining accurate asset visibility, driving device recovery, and ensuring reliable device lifecycle operations that support smooth onboarding and day-to-day productivity across Cyera.

RESPONSIBILITIES:

• Asset visibility and control
• Maintain an accurate, current view of the device fleet across the company.
• Ensure devices have clear, consistent lifecycle statuses (for example: in
• stock, assigned, in transit, recovery pending, lost/stolen, returned).
• Identify gaps or inconsistencies and drive resolution through clear tracking
• and follow-through.

• Device recovery and returns
• Own the process for recovering outstanding devices from employees,
• hubs, and vendors.
• Run structured outreach and follow-ups until items are returned or formally
• dispositioned.
• Keep recovery tracking current and share progress updates with relevant
• Stakeholders.

• Asset history and data integrity
• Ensure device records remain complete and accurate across systems.
• IT Asset Management Specialist — Job Description 1
• Investigate mismatches and resolve duplicates, missing history, or unclear
• ownership.
• Maintain documentation of processes and exceptions to reduce repeated
• manual work.

• Onboarding device readiness
• Support laptop deployments to ensure new hires receive equipment on
• time.
• Coordinate readiness for upcoming hires and flag risks early.
• Help maintain a repeatable, reliable onboarding flow with minimal
• Escalations.

• Stakeholder communication
• Provide consistent status updates to IT leadership and cross-functional
• partners (for example: People and Recruiting).
• Communicate blockers early, close loops on open items, and ensure
• handoffs are clear.
• Collaborate closely with the global IT team and contribute to operational
• Improvements.

SUCCESS INDICATORS (WHAT “GOOD” LOOKS LIKE)

• Stakeholders can understand asset status quickly without chasing for updates.
• Outstanding recovery items trend down over time, with clear ownership and documented outcomes. 
• Onboarding device delivery is reliable, with minimal last-minute escalations. 
• Asset data remains clean and trustworthy, reducing rework and manual investigations.

Requirements

REQUIRED QUALIFICATIONS:

• Experience in IT operations, endpoint lifecycle, or IT asset management.
• Strong ownership and follow-through. Comfortable driving ambiguous issues
• to closure.
• IT Asset Management Specialist — Job Description 2
• Strong written communication and the ability to maintain clear trackers and
• updates.
• Ability to collaborate across time zones and work effectively with remote
• stakeholders.
• Hands-on familiarity with:
• ABM (Apple Business Manager)
• Windows Autopilot
• Okta
• Jamf
• Intune

PREFERRED QUALIFICATIONS

• Experience coordinating with hardware vendors, shipping/returns processes, and internal service workflows.

COMPENSATION INFORMATION: 

Compensation Range: $100,000-$125,000.

The range represents total compensation, and may include incentive for sales roles, equity or benefits, as applicable.

This compensation range represents Cyera’s good faith and reasonable estimate of the range of possible compensation for this role at the time of posting, and Cyera may ultimately pay more or less than the posted range. The final salary for this position will be determined in Cyera’s sole discretion, consistent with applicable law, and based on a variety of factors, including but not limited to the employee’s work experience, skills, and qualifications for the role, as well as the needs of Cyera’s business and other operational considerations.

Final compensation will vary based on seniority and relevance of experience, location, and position requirements.

This role may be eligible for potential merit increases based on factors such as individual or company performance, time in role, and other discretionary factors.

BENEFITS - Why Cyera? 

• Ability to work remotely, with office setup reimbursement
• Competitive salary
• Unlimited PTO
• Paid holidays and sick time
• Health, vision, and dental insurance
• Life, short and long-term disability insurance

Location Requirements