IS Architect

Job Title & Specialty Area: IS Architect

Department: IT Core Clinical Applications

Location: Dallas, TX

Shift: 8:00 AM to 5:30 PM

Job Type: Remote 

Why Children's Health?

At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal.

Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being.

Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:

The Senior Epic Client Systems Administrator (ECSA Sr.) – EPS/Printing Focus serves as a technical leader responsible for the architecture, optimization, and operational excellence of Epic client systems, with deep specialization in Epic Print Service (EPS) and enterprise-wide printing workflows.

This role provides advanced technical expertise, establishes standards, and leads complex initiatives to ensure highly available, scalable, and efficient printing services supporting critical clinical operations. The ECSA Sr. acts as a subject matter expert (SME), mentor, and strategic partner across infrastructure, application, and endpoint teams.

Responsibilities:

• Lead the design, implementation, and support of Epic client infrastructure across all environments
• Oversee system upgrades, patching strategies, and lifecycle management for Epic client systems 
• Establish performance baselines, monitoring strategies, and proactive system health management
• Provide advanced troubleshooting for high-impact or complex system issues
• Advanced knowledge of Epic client systems architecture and dependencies
• Deep expertise in EPS, print servers, and end-to-end printing workflows
• Strong understanding of Windows Server, networking, and endpoint integration
• Ability to design scalable and resilient system architectures
• Make architecture design decisions for project teams and ensure those decisions are consistent with long-term architecture design. Perform systems performance and process modeling to establish foundation for architecture approach.
• Maintain and monitor Windows operating system environments including production, qa, and development systems. Install upgrades and patches to existing systems. Identify and implement performance-tuning enhancements as needed.
• Communicate architecture concepts and direction to directors, managers, and analysts. Support the activities required to build and maintain strong customer relationships.
• Develop and communicate project/task estimates and project workplans. Manage tasks and projects to schedule and budget.

How You’ll Be Successful:

WORK EXPERIENCE

• At least 7 years related experience Required
• Healthcare/Epic ECSA Preferred

• Four-year Bachelor's degree or equivalent experience Preferred
• Roles supporting a specific software must demonstrate competency in the software used in their role. All training and testing applicable to the role must be successfully completed and passed within 180 days of employment. Continuing education requirements must be completed and maintained for applications applicable to the role. Required

• Epic ECSA Preferred
  

A Place Where You Belong

We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

 Holistic Benefits – How We’ll Care for You:

· Employee portion of medical plan premiums are covered after 3 years.

· 4%-10% employee savings plan match based on tenure

· Paid Parental Leave (up to 12 weeks)

· Caregiver Leave

· Adoption and surrogacy reimbursement 

As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.