IP Renewals Receipt Coordinator

Job Purpose

We are looking for a detail-oriented team member with at least one year of experience in the intellectual property (IP) field to join our renewals function. In this role, you will support the accurate and timely management of renewal documentation, working closely with both suppliers and customers. You will play an important part in ensuring records are processed correctly and in line with defined procedures within a structured, process-driven environment. Strong attention to detail, organisation, and the ability to work with data and systems will be key to your success.

 

About Protect 

We help Protect our customers’  ideas and innovations

Job Overview

Key Responsibilities

 

• Responsible for obtaining renewal receipts from suppliers and verification of renewal receipts against payment orders.
• Monitor, track, and chase suppliers for outstanding renewal receipts.
• Responsible for timely obtaining renewal receipts from PTO websites and verification of renewal receipts against payment orders.
• Liaise with Payment Specialist to analyse potential discrepancies between payment order and renewal receipts and provide solution.
• Responsible for uploading renewal receipts to the respective record in renewal management system by adhering to specified document description.
• Manage and coordinate the dispatch of renewal receipts in a timely manner to customers by following the processing steps within the renewal operating system.
• Stay up to date with latest official fee schedules as well as country laws.
• Ensuring the highest level of care when working with customer data.  
• Liaise with customers and colleagues in a professional manner. 
• Responsible for any other duties assigned and executed to the highest standard. 
• Ensure compliance with policies and procedures and take immediate action by reporting to your supervisor where risk is identified.  

 

Skills & Experience

 

• A minimum of 1 year experience within the IP industry
• High-level attention to detail and excellent command of numbers and calculations.
• Understanding urgency and escalation procedure.
• Good communication skills.
• Exceptional time management skills.
• Planning and organising.

Life at RWS

Life at RWS - If you like the idea of working with smart people who are passionate about growing the value of ideas, data and content by making sure organizations are understood, then you’ll love life at RWS. 

 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

 

In return, we expect all our people to live by the values that unite us: to partner, putting clients fist and winning together, to pioneer, innovating fearlessly and leading with vision and courage, to progress, aiming high and growing through actions and to deliver, owning the outcome and building trust with our colleagues and clients.

 

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

RWS Values 

 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as RWS.

 

Recruitment Agencies: RWS Holdings PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

 

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