INTERNAL ONLY - Onboarding Compliance Ambassador

ABC Story:

Our story began in 2017 in Austin, TX. We started with humble roots but big aspirations. From 1 center in North Austin, our movement has inspired thousands of clinicians and operators. Today, the ABC community is 10,000+ strong, serving thousands of children with ASD. Growth with intentionality: We have an intentional focus on our core values. Each center is purpose-built, and each community of teammates is nurtured.

Position Description:

We need a compliance-savvy, analytical, and friendly Onboarding & Background Check Compliance Ambassador to help ensure that all ABC teammates are aligned with our onboarding standards and meet background check compliance expectations.

Job Title: Onboarding Compliance Ambassador

Department: People Services 

Reports to: Sr. Director of Teammate Experience 

Duties & Responsibilities:

• Responsible for managing the background check process; identifying process improvement, monitoring efficiency, and ensuring compliance.
• Partners with key stakeholders across People Services, Talent Acquisition, Legal, and Clinical to ensure a compliant and smooth onboarding experience.
• Reviews background check reports and other onboarding documentation with accuracy and discernment; identifies items needing further review or clarification.
• Communicates promptly, professionally, and empathetically with candidates to gather facts and understand the context of any background check findings.
• Applies ABC’s internal criteria and FCRA standards to make informed decisions and escalate cases appropriately.
• Uses HR systems and tools to monitor onboarding and background check progress; maintains accurate documentation and tracking.
• Partners with vendors (such as Sterling) and internal systems teams to troubleshoot issues and ensure timely resolution of background check delays or discrepancies.
• Maintains awareness of state-specific onboarding and compliance regulations, including abuse registry checks, and supports teammates in understanding and completing any required steps.
• Upholds the values of ABC by using friendly, clear, and fact-based communication at every step of the candidate and teammate journey.
• Performs additional duties and special projects as assigned.

Qualifications:

• Bachelor’s degree preferred in Human Resources, Business, or related field.
• 1+ years of experience in Human Resources,  operations, onboarding, or compliance.
• Strong understanding of FCRA and background check laws.
• Experience working with HRIS systems, onboarding platforms, and background check vendors (Sterling experience a plus).
• Proficiency in Microsoft Excel (pivot tables, filters, formulas) and ability to analyze data effectively.
• High attention to detail and excellent critical thinking skills.
• Experience with Salesforce a bonus

Critical Traits:

• Strong interpersonal skills and a high level of professionalism.
• Ability to analyze information quickly and apply policy fairly.
• High attention to detail and organizational skills.
• Experience supporting process improvement efforts across HR or compliance workflows.
• Strong sense of urgency, ownership, and follow-through.
• Ability to navigate conversations with empathy, curiosity, and clarity to understand context and ensure fairness.

This is a full-time temporary position with a duration of 5 months from the start date. The length is subject to change and the end date may be extended based on performance and business need.

Perks:

• 10 Days of PTO, 10 Paid Holidays, 2 Flex Days + More with Tenure
• Health/Dental/Vision
• 401(k) with 2% match
• Student Loan Repayment Employer Contributions
• Door Dash Pass, Team Happy Hours, and Regional Nights of Honor

Compensation & Schedule: 

• Full-Time: $18- $20.19
• Remote

Our Community & Culture: 

• Instagram: https://instagram.com/actionbehaviorcenters
• Facebook: https://facebook.com/actionbehaviorcenters

See what others have said when they made the decision to grow with us!

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ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, ancestry, disability, marital status, genetic information, veteran status, or any other status protected by applicable federal, state, or local laws, including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees. 

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