Internal Communications Officer

Overview

This is an exciting opportunity for a confident communications professional to make a difference to the staff and volunteers in our organisation across the UK. 

Change Grow Live is a national health and social care charity that believes in people and wants to make a difference. We help tens of thousands of people each day to change, to grow and to live life to its full potential. Our staff are critical to making this happen. 

We're looking for an Internal Communications Officer to own, manage and develop the internal communications function within the charity. You'll be joining a fantastic team who are passionate and dedicated to delivering the best possible communications for our staff and volunteers. 

You’ll create and deliver communications plans for a wide range of projects, take ownership of our internal communications channels and work with colleagues to ensure our staff and volunteers are informed and engaged in organisational projects and activities. 

You'll be highly organised and efficient, with a passion for improving people's experiences through clear communications.

Location: The role is remotely based. However, occasional travel to Change Grow Live sites will be required. We welcome applicants that are located anywhere in the UK.. Your base will be your nearest Change Grow Live office, and there may be opportunities to work from this location from time to time.Hours: Full Time, 37.5 per week

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the Role

As an Internal Communications Officeer, you will play a key role in supporting the organisation to strengthen organisational culture, support transformation, and ensures the workforce remains informed, connected, and motivated."

You will:

• Support the delivery of the internal communications and engagement strategy, providing clear organisation wide messaging to staff and volunteers.
• Create and develop communication plans and key messages to support the delivery of organisational priorities.
• Manage and develop the organisation's internal communication channels, including email newsletters, an internal staff website and leadership broadcasts.
• Coordinate content activity across all channels, to ensure staff and volunteers are informed and engaged in organisational projects and activities.
• Enhance staff engagement and help drive cultural and behavioural change by telling the story of our people, our services and our charity.
• Measure, track and evaluate internal communications activities, using evidence to build on and improve effectiveness.
• Advise and work collaboratively with colleagues in the wider Communications team, Change Management team and other departments on how to influence workforce behaviour through high impact internal communications.
• Share best practice, upskill and empower staff to improve how they communicate and engage.

Who We’re Looking For

Education Knowledge and Experience (essential):

• 3+ years' experience in a communications or marketing role.
• Proven ability to develop and deliver impactful, creative communications plans.
• Experience of managing communications channels including email campaigns and websites.
• Excellent writing and editing skills with the ability to communicate complex information in an accessible, jargon free format.
• Proficient IT skills especially in PowerPoint, Word and Excel.
• Strong relationship management and interpersonal skills.

Abilities and Skills (essential):

• Excellent communicator, comfortable with presenting ideas.
• Highly organised, with ability to plan, prioritise work and meet strict and competing deadlines.
• Exceptional attention to detail and accuracy.
• Enthusiastic and pro-active, able to take initiative and work autonomously.
• Creative, innovative and passionate about communications.
• A team player that enjoys collaborating with others.

Desirable criteria:

• Degree in a relevant subject.
• Proven ability to support behavioural and cultural change programmes.
• Proficient in the use of email marketing software (we currently use Mailchimp) and Microsoft Office 365 tools including SharePoint, Viva Engage, and Teams town hall events.
• Experience of using analytics and evidence to inform strategies and planning.

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.

The charity is a friendly and energising place to work, and you will have the full support of the team to succeed in this role. We are open, bold and compassionate, and we value diversity. 

Salary Range (pro rata if part time)

ILW / OLW /Fringe

Interview Date

Closing Date

If you have any questions on this opportunity that you would like to talk through please contact us using the below details: