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Greenberg Gross LLP

Intake Specialist

Posted a day ago
$20 - $24 per hour
0-2 years experience
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AI Summary

The Intake Specialist will connect with potential clients via phone, text, and email while maintaining accurate records in CRM software. They are responsible for handling inquiries with empathy and providing detailed summaries of client interactions.

Do you love talking on the phone? Do you have a passion for helping people? Is great customer service a passion? Final question...Do you thrive in a collaborative team environment and love contributing to the team's success? You MAY be a fit for our team at Greenberg Gross!

Who are we? Greenberg Gross LLP is a high-stakes trial firm tackling some of society's most critical issues. We are growing rapidly and looking for team members who want to help us build our future.

We currently have an opening for an Intake Specialist in our Las Vegas office.

Essential Duties And Responsibilities

  • Connect with potential clients via calls, texts, and emails.
  • Take accurate, detailed notes, with the ability to organize the notes into a complete summary.
  • Handle calls with genuine empathy and compassion.
  • Organize and maintain notes using CRM software.
  • Perform other duties and responsibilities as assigned.

Knowledge, Skills And Experience

  • Professional communication skills.
  • Strong attention to detail and ability to multi-task.
  • Intake experience is a plus. 
  • Great people skills are necessary.
  • Call center or high volume call environment preferred. 
  • Bilingual in Spanish is a plus.
  • Tech savvy.
  • Ability to work independently as well as in a team environment.
  • Ability to work overtime and travel as needed is also required.

Job Type: Full-time

Location: Remote (for now - that may change in the future)

Pay: $22.00 - $28.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • AD&D insurance
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

We offer an excellent salary and benefits package. Response will be given to candidates who closely meet our qualifications. EOE M/F/D/V.

No phone inquiries.
No recruiters.

 

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