Insurance Domain Expert (SME)

Work Location: US, remote  
Engagement Model: Freelancer / Independent Contractor  
Start Date: ASAP 

Qualification Requirements: Successful completion of a role-specific written assessment and a background check. 

DataForce by TransPerfect is seeking experienced Insurance Subject Matter Experts to support the development, evaluation, and enhancement of AI models across insurance processes. In this role, you will leverage your expertise in claim underwriting, processing, risk assessment, policy retention, and pricing to bridge domain knowledge with data-driven insights, ensuring AI systems are accurate, compliant, and aligned with industry standards and business objectives. 

Main Responsibilities:    

• Collaborate with AI, data science, and product teams to evaluate AI models used in underwriting, claims processing, risk assessment, and pricing.  

• Identify gaps, biases, and limitations in existing models and contribute domain insights for improvement.  

• Validate AI outputs against real-world insurance practices, regulatory requirements, and customer experience standards.  

• Define key metrics and success criteria to measure model performance and business relevance.  

• Support data labeling and annotation by providing insurance-specific context and expertise.  

• Assist in designing explainable AI frameworks to enhance model transparency and trustworthiness.  

• Stay current with insurance regulations, compliance standards, and emerging AI applications in the sector.  

Role Requirements:

• 5+ years of experience in the insurance industry (underwriting, claims, risk modeling, policy, or product management).

• Hands-on experience in at least two of the following: prompt engineering or refinement of AI algorithms, rubric and “golden response” development, LLM evaluation/quality frameworks, or AI-driven financial/insurance analysis.

• Strong understanding of insurance operations, policy structures, and regulatory frameworks.

• Bachelor’s or Master’s degree in Insurance, Risk Management, Actuarial Science, Business, or a related field.

• Strong analytical, communication, and problem-solving skills.

DataForce by TransPerfect is part of the TransPerfect family of companies, the world’s largest provider of language and technology solutions for global business, with offices in more than 100 cities worldwide. We offer high-quality data for Human-Machine Interaction to some of the most prestigious technology companies in the world. Our department focuses on gathering, enriching, and processing data for Machine Learning in different AI domains. To learn more about DataForce please visit us at https://www.transperfect.com/dataforce  

 
For more information on the TransPerfect Family of Companies, please visit our website at www.transperfect.com