Insurance Collector

Where You’ll Work

Inspired by faith. Driven by innovation. Powered by humankindness. CommonSpirit Health is building a healthier future for all through its integrated health services. As one of the nation’s largest nonprofit Catholic healthcare organizations, CommonSpirit Health delivers more than 20 million patient encounters annually through more than 2,300 clinics, care sites and 137 hospital-based locations, in addition to its home-based services and virtual care offerings. CommonSpirit has more than 157,000 employees, 45,000 nurses and 25,000 physicians and advanced practice providers across 24 states and contributes more than $4.2 billion annually in charity care, community benefits and unreimbursed government programs. Together with our patients, physicians, partners, and communities, we are creating a more just, equitable, and innovative healthcare delivery system.

Job Summary and Responsibilities

As an Insurance Collector, you will resolve unpaid insurance claims and collect outstanding balances from third-party payers. Every day you will review denials, initiate follow-up with insurers, rectify billing errors, submit appeals, and negotiate for maximum reimbursement. To be successful, you will understand billing regulations, possess strong problem-solving skills, and communicate effectively to optimize revenue recovery.

Responsible for the timely follow-up on accounts and resolves denials and/or correspondence. Assists in process improvements to bring about greater claim resolution. The following are representative of the duties and responsibilities the Insurance Collector is expected to perform while exemplifying the five YRMC values of integrity, respect, accountability, quality, and commitment. In interacting with others the Insurance Collector is expected to:

• maintain and enhance the self-esteem of others,
• listen and respond to others using empathy,
• ask for help from others in solving problems, 
• share thoughts and rationale with others,
• provide support without removing the responsibility of others.

Job Requirements

Required:

• High School Graduate or High School GED.

Preferred:

• One year of clerical experience in an office setting;
• Hospital or clinic collection
• Experience with insurance billing computer applications