Implementation Manager

Join WM as a Implementation Manager driving enterprise‑level transformation. In this high‑impact role, you’ll partner directly with digital developers to define technical requirements, shape product direction, and ensure new tools are operationally ready for launch. You’ll blend WM business acumen, cross‑functional collaboration, and change‑management strategy to roll out technology that improves efficiency, strengthens processes, and delivers measurable results.

You’ll lead initiatives from concept through execution — building business cases, optimizing processes, managing project lifecycles, and evaluating performance of new digital solutions. If you thrive at the intersection of operations, technology, and organizational change, and you’re energized by bringing new tools to life across diverse business lines, this role is built for you.

I. Job Summary

Leads complex technology and cross-functional initiatives that accelerate enterprise change, improve operational and economic efficiency, and deliver measurable business impact. Oversees projects across the full lifecycle, including business case analysis, process management, software development, solution implementation, business analytics, executive communication, and successful delivery in a matrixed environment. Ensures that all technology functions within existing processes or optimizes processes to fit technology.

II. Essential Duties and Responsibilities
 

• Manages small and medium projects over long periods of time and across multiple disciplines.
• Develops new ideas and processes and, working with a director, manages processes/timelines to drive improved business operation; reports against economic and process improvement
• Implements and maintains effective operations improvement processes, consistent with the accomplishment of long-range objectives which will enhance effectiveness, while working closely with directors and other Area personnel
• Utilizes financial analysis and other tools to evaluate the effectiveness of current processes.
• Ensures process implementation and improvement through direct communication and solicitation of feedback

III. Qualifications 

A. Required Qualifications 
 

• Bachelor's Degree (accredited) in Finance, Project Management, Business Administration or similar area of study
• High School Diploma or GED (accredited) and four years of relevant experience
• 5 years of prior work experience with a proven track record of continual business process improvement and innovation simultaneously meeting financial, operations and customer demands (in addition to education requirement)

B. Preferred Qualifications 
 

• Certified Project Management Professional (PMP)

IV. Physical Requirements

Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

☒ Office: This job primarily operates in a professional office environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. Remote role with expected travel.
 

PAY: The expected base pay range for this position across the U.S. is $114,030 - $173,759. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location.

V. Benefits 
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site. 

 

If this sounds like the opportunity that you have been looking for, please click Apply.

WM (WM.com) is North America's leading provider of comprehensive environmental solutions. Previously known as Waste Management and based in Houston, Texas, WM is driven by commitments to put people first and achieve success with integrity. The company, through its subsidiaries, provides collection, recycling and disposal services to millions of residential, commercial, industrial, medical and municipal customers throughout the U.S. and Canada. With innovative infrastructure and capabilities in recycling, organics and renewable energy, WM provides environmental solutions to and collaborates with its customers in helping them pursue their sustainability goals. WM has the largest disposal network and collection fleet in North America, is the largest recycler of post‑consumer materials and is a leader in beneficial use of landfill gas, with a growing network of renewable natural gas plants and the most landfill gas‑to‑electricity plants in North America. WM’s fleet includes more than 12,000 natural gas trucks – the largest heavy‑duty natural gas truck fleet in the industry in North America. Healthcare Solutions provides collection and disposal services of regulated medical waste, as well as secure information destruction services, in the U.S., Canada and Western Europe. To learn more about WM and the company’s sustainability progress and solutions, visit Sustainability.WM.com.

Equal Employment Opportunity

For United States:  WM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.

For Canada:  WM is committed to the principle of equal employment for all applicants and employees, without discrimination on the basis of all grounds protected by applicable human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please notify us if you require accommodation.

Real ID

In order to travel by air or access federal property, federal law requires individuals have a REAL ID or an acceptable alternative. This position may require the successful candidate to travel by air for business reasons or service federal property. Accordingly, successful candidates must have, or be willing to obtain, a REAL ID or TSA‑approved alternative.