Immigration Case Manager, Dutch Immigration

What You’ll Do as our Case Manager

• Serve as the primary point of contact for Foreign Nationals (FNs) and client HR teams, building strong relationships while setting clear expectations on timelines and processes
• Ensure strict adherence to client-specific protocols, Service Level Agreements (SLAs), and Envoy’s internal case management SOPs
• Manage and maintain accurate, up-to-date case records using our case management and internal systems
• Prepare and draft high-quality immigration applications with strong attention to detail
• Collaborate closely with Third Party Vendors (TPVs) to support work authorization and other immigration processes
• Conduct thorough case assessments in line with standard operating procedures
• Review and sign off on cases handled by Global Administrators, including proactive tracking of application expiries
• Actively participate in client calls, providing updates, insights, and solutions
• Liaise with immigration authorities to clarify requirements, follow up on applications, escalate delays, withdraw cases, or process fee refunds as needed
• Ensure accurate and timely billing of all client matters in accordance with company policies

What We’re Looking For  : Skills, experience, attributes, and qualifications

• Strong communication skills with the ability to engage clearly and confidently with diverse stakeholders
• A self-starter mindset with the ability to take ownership and work independently
• Proven ability to thrive in a fast-paced, deadline-driven environment
• Excellent time management and organizational skills, with a keen eye for detail
• Ability to manage multiple cases simultaneously while maintaining high-quality standards
• Proficiency in MS Office Suite
• Strong written and verbal communication skills in English (additional languages are a plus)Genuine passion for immigration law and a desire to create meaningful client impact
• A growth mindset with enthusiasm to learn, adapt, and excel in a dynamic, evolving team
• 2 to 4 years of immigration experience preferred
• Bachelor’s Degree or equivalent work experience;

Why Envoy Global

• Work with globally recognized corporate clients
• Collaborative, people-first culture

#LI-REMOTE