IAM SQA Engineer (Remote)

GovCIO is currently hiring an IAM SQA Engineer to provide software quality assurance and test support for the enterprise Identity, Credential, and Access Management (ICAM) program supporting the Department of Veterans Affairs. This role develops and executes test plans, test scripts, and acceptance-criteria validation across ICAM products — including Internal/External Single Sign-On (SSO), Identity Governance and Administration (IGA), Privileged Access Management (PAM), and the Master Person Index (MPI) — to support agile sprint delivery, system reliability, and Section 508 compliance. The IAM SQA Engineer works closely with the IAM engineering, architecture, and release management teams to validate new application integrations and ensure releases meet quality, performance, and accessibility standards prior to production. This position is fully remote located within the United States.

Please note: The contract has not been awarded;  this position remains unfunded and is contingent upon the award of the contract. 

• Develops and executes test plans, test scripts, and test scenarios — including functional, regression, integration, and deployment testing — for ICAM products (SSO, IGA, PAM, MPI, VHIC, Active Directory). 

• Validates user stories and acceptance criteria each sprint in support of the program's story-completion targets, working directly with developers and product owners in an Agile/SAFe environment. 

• Performs integration testing for new application onboarding, verifying functionality within CI/CD pipelines and configuration-as-code deployments. 

• Conducts system reliability and performance testing to support SSO/identity datastore and other ICAM product availability targets. 

• Performs Section 508 accessibility testing and human-centered design validation across ICAM applications and interfaces. 

• Supports Tier 3 incident response by reproducing, triaging, and validating fixes for high- and critical-severity defects to help meet ticket SLA targets. 

• Logs, tracks, and reports defects and test metrics — including failure, throughput, and yield analysis — using enterprise tools such as Jira; monitors for continual test-process improvement. 

• Participates in release testing and regression validation in coordination with the IAM Release Manager prior to production deployment. 

• Contributes testing status, defect trends, and quality metrics to monthly program reporting. 

• Maintains test documentation, including test plans, scripts, and traceability to requirements and acceptance criteria. 

Required Skills & Experience 

• Bachelor's degree in Computer Science, Information Systems, or a related technical field, and 8+ years of experience in software quality assurance/testing (or commensurate combination of education and experience). 

• Experience developing and executing test plans, test scripts, and test cases across the software development lifecycle (SDLC). 

• Experience using Jira or comparable tools in an Agile/SAFe delivery environment. 

• Strong written and verbal communication skills, including defect reporting and test-metric documentation. 

Clearance Required: Ability to obtain and maintain a suitability/public trust clearance.

Preferred Skills & Experience 

• Experience supporting an IAM/ICAM or other IT program at the Department of Veterans Affairs or another federal civilian agency. 

• Familiarity with IAM/ICAM technologies and concepts, such as SSO, SAML/OAuth/OIDC, PAM, Identity Governance and Administration (IGA), and Master Person Index (MPI)/identity resolution. 

• Working knowledge of Section 508 accessibility testing and standards. 

• Experience with CI/CD pipelines and configuration-as-code testing practices. 

• Experience with test automation frameworks and tools.