IAM Business Systems Analyst

W2 ONLY, NO C2C

100% REMOTE, EST or CST PREFERRED

Top Skills:

1) Senior Level Business Analyst with IAM Experience

2)Identity Access Management integration (Sailpoint is a must have, preferably ISC)

2) Waterfall and Agile- Mix of both

3) ServiceNow

4)Strong communication skills (ability to work with a variety of stakeholders across the ecosystem)

Description

The Business Systems Analyst team work as liaisons between the business and IT with a focus on current and new initiatives. Primary areas of responsibility include business analysis, database analysis, development, process improvement, software testing, application and client security administration, and general application administration and support.

What You Will Do:

• Business Analysis

o Define and document business requirements related to system functionality, performance, security, and internal controls; document current state and future state processes for purposes of gap analysis, process improvement opportunities and training; obtain approvals from the business sponsor.

o Communicate effectively with external and internal teams to ensure the delivery of the solutions and/or project’s functional requirements.

o Participate or coordinate technology evaluations by assisting business areas with changes or selection of systems. Participate or coordinate Request for Proposal processes, impact analysis and feasibility studies. Maintain relationships with IT application vendors during selection processes and implementation projects. Provide consultancy and research possibilities with respect to solutions and cost (support business case preparation).

o Interact with the business to know and understand their processes and (IT) needs. Be the liaison between the business units, technology teams and support teams.

o Liaise with peers in country-units and external parties in the field of Business Analysis, Project Management, Business Process Management, Application Management and Test Management, to exchange best practices, knowledge, and processes and to mature and improve Business Analyst role and expertise/skills.

• Quality Assurance

o Prepare test cases based on knowledge of how the system is designed, requirements and expected results. Execution of detailed test cases/scripts for functional testing and regression testing. Track any issues and follow up on the related resolution.

o Coordinate user acceptance testing with business end-users of application.

o Ensure the quality of documents and other deliverables meets quality standards, appropriate methodology and acceptance criteria.

• Operational Support

o Preparation of application administration documents, end-user documentation, and/or application training to end-users.

o Assist in troubleshooting/resolution of issues. Ensure appropriate tickets are created to record and assign issues and document resolution.

o Utilize change management process to ensure modifications or upgrades are authorized, tested when applicable, approved, and implemented appropriately.

o Act as point of contact with application vendor and customer to coordinate new releases, updates or changes.

o Ensure proper application monitoring is in place and reviewed. Coordinate with technical staff if there is an issue.

• Understanding risk and compliance controls and working with Compliance team to ensure controls are met and/or mitigated.

• Conforms with and abides by all regulations, policies, work procedures, instruction, and all health and safety rules.

• Exhibits regular, reliable, punctual and predictable attendance.

Additional Skills & Qualifications

The successful candidate will have a Bachelor’s degree in a related field or equivalent knowledge and a minimum related work experience of 5-7 years for Senior in the areas listed below.

• Moderate to well-developed in business requirements gathering and documenting

• Moderate to well-developed skill in quality assurance and testing methodologies

• Moderate to well-developed skill in creating application administrator guides and user documentation

• Moderate to well-developed understanding of application security and related compliance processes

• Moderate to well-developed business process analysis/mapping skills

• Moderate level of ability estimating and budgeting for IT services

• Well-developed knowledge of standard SDLC methodologies

• Well-developed ability to work and adapt effectively to all levels within and outside the organization; social interaction demands understanding and respect in political/corporate setting

• Well-developed level communication skills (written, verbal, listening)

• Moderate to well-developed skills in root cause analysis

• Moderate awareness of cultural differences working within a global company

• Well-developed ability to accept and embrace change, and manage through ambiguous situations

• Well-developed ability to work effectively in team environment or independently

• Demonstrates high work ethics, such as being proactive, accountable, and responsible

• High experience with MS Office products (Word, Excel, Visio, & PowerPoint) as well as SharePoint

Job Type & Location

This is a Contract position based out of Indianapolis, IN.

The pay range for this position is $50.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jun 23, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.