HR Service Delivery Analyst

As Avanade’s HR Service Delivery Analyst, you are part of the HR Operations team. You are responsible for delivering high-quality services to employees, developing, and executing human resources transactional services, and meeting service level metrics.

What you'll do 

• Perform a range of HR processes including but not limited to: 
• Maintain and update Workday; 
• Manage employee life cycle (Onboarding, LOA, exit, etc); 
• Manage employee’s and HR’s queries and work with different stakeholders and partner with BHR to resolve issues or inquiries; 
• Manage inquiries via chat; 
• Run different audits and controls to make sure data is accurate; 
• Drive for process excellence through innovation and process enhancement; 
• Build and maintain good relationship with key stakeholders and counterparts and collaborate

effectively; 

Skills and experiences

• Prior HR support or related experience; 
• Fluent English and Japanese skills are essential - Japanese N2 Certified or Native Speaker; 
• English Intermediate level of reading and listening skill; 
• Excellent time management with ability to prioritize tasks and execute with minimal supervision; 
• Proficiency in navigating MS Office (i.e. Microsoft Outlook, Word, SharePoint, etc.); 
• Proven ability to build and manage relationships with colleagues and customers. 

 

About you 

Characteristics that can spell success for this role:  

• A Growth Mindset and the drive to succeed; 
• Strong communication and interpersonal skills; 
• Strong analytics and problem-solving skills; 
• Flexibility and detail-oriented; 
• Proactivity and accuracy expected. 

To be filled by recruiter.

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.