Hr Operations Specialist

Overview

We are seeking a People Operations Specialist to support HR operations across the APAC region and partner with global People teams. This role will help drive process improvements, systems implementations, employee support, and cross-functional HR initiatives while ensuring a positive employee experience.

The ideal candidate is highly organized, process-oriented, and comfortable working in a collaborative, fast-paced environment.

Key Responsibilities

• Support People Operations projects, including process improvements, system implementations, and operational enhancements.
• Develop, document, and maintain SOPs to improve efficiency, consistency, compliance, and employee experience.
• Assist with HR system implementations, testing, data validation, UAT, rollout activities, and ongoing support.
• Coordinate cross-functional stakeholders, manage project deliverables, and help resolve issues and risks.
• Serve as a key contact for employee inquiries and support HR-related requests through established service channels.
• Partner with Payroll, Benefits, People Systems, and other teams to resolve employee issues and improve HR processes.
• Support change management initiatives and communications related to new programs, policies, and systems.
• Provide guidance on regional HR practices and ensure processes align with local requirements.

Qualifications

• 3+ years of experience in Human Resources, People Operations, HR Shared Services, or a related field.
• Business-level fluency in Mandarin (written and verbal).
• Experience supporting HR operations within the APAC region.
• Proven experience creating and maintaining SOPs and process documentation.
• Strong project coordination and stakeholder management skills.
• Experience with HR systems, preferably SAP, and project management tools such as JIRA.
• Strong problem-solving skills with a continuous improvement mindset.
• Ability to work independently and collaborate effectively across global teams.
• Flexibility to support occasional meetings across APAC business hours.

Required Skills

• Mandarin Fluency
• APAC HR Operations
• SOP Development
• SAP
• JIRA
• Stakeholder Management
• Process Improvement

Job Type & Location

This is a Contract position based out of New York, NY.

The pay range for this position is $35.00 - $40.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Sep 11, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.