100% Remote

Home infusion and specialty pharmacy experience is strongly preferred, with extensive experience supporting immune globulin therapies (IVIG/SCIG) highly desired. Experience with Alpha-1 and other specialty biologic therapies is also preferred.

Advanced Infusion Care (AIC), a division of AIS Healthcare, is the leading provider of home infusion therapies and specialty pharmacy services. Guided by our core values of Innovation, Stewardship, and Unity, we are committed to Advancing Quality and Improving Lives for the patients, providers, and communities we serve.

We are seeking an experienced Intake Coordinator to join our growing team. This is a critical role responsible for helping patients gain timely access to life-changing infusion therapies by managing insurance verification, benefits investigations, prior authorizations, and patient onboarding activities. The ideal candidate will have a strong understanding of infusion reimbursement, payer requirements, and the unique challenges associated with specialty biologic medications.

If you thrive in a fast-paced healthcare environment, have a proven background in home infusion, specialty pharmacy, or infusion center operations, and are passionate about helping patients navigate complex insurance and authorization processes, we'd love to hear from you.

We offer a comprehensive benefits package, including:

The Intake Coordinator is responsible for providing patient access to infusion therapies by verifying insurance eligibility, reviewing benefits, obtaining authorizations, and coordinating communication between patients, providers, nursing, pharmacy, and sales teams.

This role requires a strong understanding of infusion reimbursement, medical and pharmacy benefits, prior authorizations, and patient onboarding workflows.

This is not a general medical intake position. Candidates must have prior experience working in a Home Infusion, Specialty Pharmacy, or Infusion Center environment.

To be considered for this position, you must complete the Culture Index Assessment.

Culture Index Assessment:
http://portal.cultureindex.com/public/survey/general/0BFB8F0000

Important: Applications will not be reviewed until the assessment has been completed.

If the assessment link does not open when clicked, please copy and paste the URL directly into your browser. If you continue to experience issues, try using a different browser.

Advanced Infusion Care (AIC) is not like other specialty pharmacies. We specialize in select therapies tailored for patients with rare diseases. This enables us to provide in-depth expertise and deliver exceptional clinical care that patients can receive at one of our dedicated infusion centers or in the comfort of their own home. Our Center of Excellence approach to patient care leverages a team-based model that prioritizes patient outcomes.

We're looking for positive, hardworking professionals who are passionate about making a difference in the lives of patients and providers.

AIS Healthcare | Advancing Quality. Improving Lives.