Admissions Advisor - Online

Who We Are 

Post University is a thriving organization with an unfolding, amazing success story centered on one mission – changing the lives of its students and associates. Our approach is simple, authentic, and unique. At Post University, each day begins and ends with demonstrations of behaviors that reflect our culture and way of life. Every day, our team of passionate professionals embraces a culture that celebrates bold ideas, supports individual growth, and puts our students at the heart of everything we do.  

For more than 130 years, Post University has been dedicated to student success, serving thousands of learners across our online, main campus, undergraduate, and graduate programs. We value diverse experiences and perspectives and seek individuals who are passionate about contributing to a collaborative and student‑focused community.

Due to Post-specific operational and administrative considerations, the position is not approved to be performed in Alaska, California, Hawaii, or New York. Candidates must be physically located and perform their work from an approved state.

Make an impact. Change lives. Build your career.

 We’re seeking motivated, relationship-driven professionals to join our team as Admissions Advisors. If you have experience in hospitality, retail, customer service, or sales, your ability to connect with people and guide decisions will translate directly into success in this role.

In this position, you’ll help prospective students take the next step toward achieving their personal and professional goals.

What You’ll Do

• Engage with prospective students via phone, email, and chat
• Guide individuals through the enrollment journey from initial inquiry to start
• Identify student goals and recommend programs aligned with their needs
• Deliver a personalized, high-quality experience built on trust and follow-through throughout the student’s first term.
• Participate in student development activities designed to promote student readiness, awareness, retention, and success.
• Pursue excellence by meeting and exceeding various key performance indicators, including individual and team enrollment goals
• Achieve individual performance goals in a collaborative, fast-paced environment
• Maintain accurate records of all communications and student progress

What We’re Looking For

• Experience in customer-facing roles (hospitality, retail, call center, or sales)
• Strong communication, relationship-building, and active listening skills
• Goal-oriented mindset with the ability to manage multiple priorities
• Passion for helping others succeed and achieving their goals
• Comfort with technology and learning new systems

Qualifications

• Associate or bachelor’s degree preferred (or equivalent experience)
• Proven success in a high-volume, customer-focused environment
• Strong organizational skills and reliability
• Ability to adapt to changing priorities and schedules; multi-tasking is a must!
• Comfortable sitting for long periods of time at a computer, managing high call and text volume

Work Schedule

Candidates must be available to work either Tuesday through Saturday or Sunday through Thursday, based on business needs. The manager determines specific hours and any overtime.

Remote Work Requirements

• Dedicated, quiet home workspace
• Reliable high-speed internet connection
• Ability to work on the phone and/or video for extended periods
• Flexibility to work evenings and/or weekends as scheduled

Why Join Us

• Opportunity to make a meaningful impact on students’ lives
• Supportive, team-oriented environment with structured training
• Clear path for career growth and advancement
• Transferable skills that build a long-term career
• Pay for the position: $21.64

Remote Work Requirements: 

• This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot Ethernet cable; no wireless connections). Minimum internet requirements include a 25 Mb download speed, a 15 Mb upload speed, and a latency below 40 for reliable audio quality. Test your speed at www.speedtest.net (select Boston, MA–Comcast). 
• Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required.