Home-Based Product Data Assistant

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Number of Openings: 1
Hiring Priority: Active Hiring

The DCX Client Services - Home-Based Product Data Assistant  will work as a full-time employee for a growing business based in the United States. You will support by completing basic product data entry and preparing product information needed for online store updates.

This role is responsible for gathering product details, entering information into import templates, performing simple quality checks of product listings, and coordinating with internal teams to collect required assets such as mockups and logo files.

REQUIRED CORE COMPETENCIES

• High attention to detail and data entry accuracy
• Ability to manage multiple files and product updates
• Cross-functional communication and coordination
• Quality assurance and data validation
• Familiarity with e-commerce product data and digital assets

WHAT YOU WILL DO

Product Data Entry

• Enter product information into provided templates and data sheets.
• Gather and input details such as size charts, descriptions, specifications, and basic product attributes.
• Maintain updated product data files for each assigned e-commerce store.

Product Import File Preparation

• Assemble product import files according to established formats and requirements.
• Ensure all required fields are completed before submitting files to the IT team for system import.

Pricing & Product Updates

• Receive instructions for pricing updates and prepare the corresponding information for IT implementation.
• Update internal product files to reflect new or revised product details.

Product Quality Checks

• Perform basic quality checks on e-commerce product listings to verify the accuracy of images, product names, descriptions, and specifications.
• Flag discrepancies or missing information to the appropriate team member.

Cross-Functional Coordination

• Coordinate with Production to confirm that logo files and decoration details are up to date.
• Work with the Art team to obtain the necessary product mockups for product imports.
• Share completed files and information with the E-Commerce Technology team as instructed.

Company Standards

• Comply with all company standards as outlined in the employee handbook.

WHAT WE LOOK FOR

• Education: College degree in Marketing, Communications, and Business Administration, or any related field.  
• Experience: 1-3 years of experience in data entry, e-commerce support, merchandising support, or administrative work.
• Language Proficiency: Strong verbal, written, and English communication skills.
• Working Schedule: Ability to work overnight/graveyard shifts in Philippine time or within US operating hours.  
• Technical Skills: Basic proficiency in Microsoft Excel, including sorting, filters, and simple formulas such as basic VLOOKUP and XLOOKUP.
• Salesforce experience is a huge plus
• Comfort working with digital assets, including images and mockups, is preferred but not required.
• Industry Specific Software/Knowledge:
• E-commerce product data entry and maintenance.
• Product import file preparation and data validation.
• Product pricing updates and product information management.
• Basic product listing quality assurance.
• Coordination of product images, mockups, logo files, and decoration details.
• High attention to detail and accuracy in data entry.
• Strong organizational skills and the ability to manage multiple files.
• Ability to follow clear instructions and established processes.
• Collaboration with Production, Art, IT, and E-Commerce Technology teams.

WHAT WE OFFER

• Salary Range: PHP 47,500
• Industry: Promotional Products / E-Commerce
• Job Type: Full-time
• Work Shift: 8:00 AM–5:00 PM CST (USA)
• Workdays: Monday–Friday (USA)
• Work Setup: #DCXWorkFromHome

BENEFITS OF WORKING WITH US

• Industry-leading salary packages
• Permanent work-from-home setup
• Company equipment provided
• Government Mandated Benefits Employer Share
• Internet stipends upon regularization
• HMO Coverage upon regularization (with an option to enroll as early as Day 1)
• PTO credits and service incentive leaves
• Major spring and winter company live events
• Monthly employee appreciation virtual events
• Company-provided career skills training courses
• A company culture focused on your personal and professional growth

About DCX 

DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we are excited to have you apply!  

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.  

To our team members, we promise to be a company that is, first and foremost, dedicated to our employees. We aim to be a compassionate organization that looks after everyone's well-being through generous salaries, empathetic management, and growth-oriented training. We are always looking to offer perks in addition to pay, including work-from-home opportunities, travel allowances, meals, and more.  

We look forward to receiving your application and getting to know you better!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!