Home-Based Data Entry Specialist

Number of Openings: 2

The DCX Client Services - Home Based Data Entry Specialist will work as a full-time employee for a growing business based in the United States. You will get a chance to learn new skills as well as demonstrate skills you've learned in the past. You will be responsible for closely following the instructions and processes outlined by our client.  

The daily tasks will vary so it will be necessary to be very flexible in this position. Other necessary characteristics of the job include having a strong attention to detail, ability to work well with co-workers, and a desire to learn new work skills. 

REQUIRED CORE COMPETENCIES

• Highly proficient communicator in both spoken and written English 

• Excellent ability to organize and coordinate tasks 

• Attention to detail and accuracy 

• Above average typing and data entry skills 

• Comfortable working independently with little direction under tight deadlines 

WHAT YOU WILL DO

• Perform database updates for client data per company procedures. 

• Properly and timely complete all documentation. 

• Create, edit and complete call summaries according to written procedure 

• Attend and participate in training sessions as scheduled 

• Provide timely responses to team members. 

• Perform data entry. 

• Maintain client files and appropriate electronic documentation  

• Be available for meetings as requested 

• With the ever-changing technology of A.I., other duties may be assigned, added and/or removed. 

WHAT WE LOOK FOR

• Education: College degree in Marketing, Communications, and Business Administration, or any related field.  

• Experience: 

• 2+ Years data entry and administrative experience 

• 2+ years related experience working in an office or equivalent combination of education and experience 

• A minimum of 1-year customer service experience or equivalent education 

• Language Proficiency: Excellent written and spoken skills in English

• Schedule: Must be available to work U.S. EST hours (night shift in PH time)

• Technical Skills:

• Strong computer and internet skills, including proficiency in Word, Excel, and Outlook. 

• Exceptional knowledge of office computer systems and software.

• Thorough understanding of office management systems and procedures. 

•  Experience with Microsoft Dynamics 365

• Certificate in Office Administration

About DCX 

DCX is a leading BPO that supports growth minded small and medium sized businesses in the United States. If you're interested in working with some of the fastest growing companies in the USA, we are excited to have you apply!  

To our customers, we promise that we will help them focus on their most important goals by providing superior back-office services. We bring a mindset of quick response, attention to detail, and innovative ideas to all that we do for our customers.