Health Information Management Operations Specialist

Raventra Health is a medical services company providing outsourced billing, coding, and claims processing solutions for provider groups and hospitals. As a Health Information Management Operations Specialist, you will support the organization, accuracy, and availability of health information used across Raventra Health’s revenue cycle operations. You will coordinate medical records workflows, monitor documentation processes, and work with provider, coding, billing, and compliance teams to ensure information is handled accurately and appropriately.

WHAT YOU WILL DO

• Coordinate health information management workflows across assigned provider and hospital clients

• Monitor the organization, completeness, and availability of medical records and supporting documentation

• Review health information processes for accuracy, consistency, and compliance with established procedures

• Coordinate with provider teams to resolve documentation and record-management issues

• Support medical records retrieval for coding, billing, claims, audits, and appeals

• Track outstanding documentation requests and ensure timely follow-up

• Maintain accurate records and documentation within applicable healthcare information systems

• Identify recurring documentation or information management issues and recommend process improvements

• Collaborate with coding, billing, compliance, and medical records teams to resolve operational issues

• Support internal reviews and audits involving health information and documentation

WHAT WE ARE LOOKING FOR

• 2+ years of experience in Health Information Management, medical records, healthcare administration, or a related healthcare operations role

• Strong understanding of medical records, health information workflows, and healthcare documentation

• Experience working with electronic health records or health information systems

• Knowledge of HIPAA and appropriate handling of protected health information

• Strong attention to detail and ability to identify incomplete or inconsistent documentation

• Excellent organizational and time-management skills

• Ability to coordinate multiple requests and deadlines across different teams

• Strong communication and problem-solving skills

• Ability to work independently and effectively in a fully remote environment

• HIPAA-compliant private workspace

NICE TO HAVE

• RHIT or RHIA certification

• Experience with Epic, Athena, eClinicalWorks, or another major electronic health record system

• Health Information Management or medical records training

• Experience supporting coding, billing, claims, or clinical documentation teams

• Experience working with provider groups or hospitals

COMPENSATION AND BENEFITS

Compensation will be discussed during the interview and will reflect the candidate’s experience, qualifications, certifications, and relevant healthcare operations expertise.

Benefits and additional employment details will be discussed during the hiring process.

HIRING PROCESS

Application review → introductory conversation → hiring manager interview → offer.

EQUAL OPPORTUNITY

Raventra Health is an equal opportunity employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. If you need an accommodation at any stage of the hiring process, please contact us and we will work with you to provide appropriate support.

Location: Remote