Health Coach Manager

You'll lead a team of health coaches, driving financial results, customer experience, and adherence

to Marek's treatment guidelines.

About Marek Health

Join Marek Health in our mission to positively impact everyone we serve through flexible and

convenient personalized care. As a rapidly growing company, we are committed to delivering high-

quality health optimization services that drive positive change. We are seeking a dynamic and

experienced Health Coach Manager to join our team and lead our health coaches to success.

The role

The Health Coach Manager is responsible for leading a team of health coaches, and ensuring

accountability for financial results, customer experience and retention, and Marek's treatment

guidelines. The ideal candidate will have a strong background in coaching, excellent leadership

skills, and a proven ability to drive financial performance.

What you'll do

Team leadership

• Lead, mentor, and supervise a team of health coaches.
• Conduct regular team meetings and one-on-one sessions to provide guidance and support.
• Oversee the recruitment, training, and development of health coaches.

Financial accountability

• Hold team members accountable for financial goals and objectives.
• Analyze financial performance data and develop action plans to achieve financial targets.
• Collaborate with senior management to set and monitor financial KPIs.

Operational excellence

• Ensure compliance with company policies and industry regulations.
• Develop and implement process improvements to enhance operational efficiency.
• Address and resolve any issues or concerns related to service delivery.

Book of business management

• Maintain and grow a portfolio of clients.
• Develop and implement strategies to improve client retention and satisfaction.
• Monitor and track client progress, ensuring high standards of service delivery.

What you bring

Qualifications

• Bachelor's degree or higher in Health Sciences, Business Administration, or a related field preferred.
• Proven experience in a sales environment, with at least 3–5 years in a managerial position.
• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to analyze financial data and drive performance.
• Proficiency in MS Office and health management software.

Key competencies

• Leadership and Team Management
• Client Relationship Management
• Financial Acumen 
• Communication and Interpersonal Skills
• Problem-Solving and Decision-Making
• Process Improvement
• Time Management and Organizational Skills
• Adaptability and Resilience
• Sales Strategy and Planning

Role expectations

• Full-time, remote.
• Reports to the Director of Sales.
• Ability to work in the EST time zone.
• Required to participate in various in-person events throughout the year, including marketing initiatives and team gatherings, to foster team cohesion and enhance market presence.

General guidelines

• Adhere to company standards and protocols, actively contribute to team meetings, and maintain a professional demeanor at all times.
• Collaborate effectively within and across departments to enhance team performance and achieve company goals.

Benefits

• Competitive salary and quarterly performance-based incentives on achievement of performance goals.
• Medical, dental, and vision insurance.
• Retirement savings plan.
• Paid time off and holidays.
• Professional development opportunities.
• Significant growth opportunities within a fast-paced environment — success in this role opens pathways to additional positions.

Marek Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.