Head of IT Operations (m/f/d)

Your Responsibilities

Leadership & Strategy 

• Build and lead a high-performing global IT Operations organization
• Define and execute the IT Operations roadmap aligned with global strategy
• Establish governance, standards and best practices across all locations
• Manage IT operational budgets and lifecycle planning

 Infrastructure & Cloud

• Drive the transition to a cloud-first (Azure-based) infrastructure
• Oversee global infrastructure, storage, backup, disaster recovery and performance
• Lead consolidation and migration of legacy systems

Network & Security

• Own the global network strategy (incl. Azure Hub-and-Spoke architecture)
• Standardize connectivity, network design and security across all entities
• Ensure alignment with cybersecurity standards and regulatory requirements

IT Service Management

• Establish global ITSM processes and performance metrics (SLA/KPI driven)
• Lead L1–L3 support model and external providers
• Continuously improve service quality and user satisfaction 

M&A & Transformation 

• Lead IT integration for acquisitions
• Develop scalable onboarding models and support due diligence activities 

Shared Services & Vendors 

• Build a Global IT Shared Services model
• Manage vendors and drive cost optimization 

Your Profile

• Degree in IT, Computer Science, Engineering or similar
• 10+ years in IT infrastructure/operations, incl. 5+ years in leadership roles
• Proven experience in global IT transformation and cloud migration
• Strong stakeholder and vendor management skills
• Experience in industrial/manufacturing environments preferred 

Technical Expertise 

• Microsoft Azure, Microsoft 365, Entra ID
• Networking (e.g. Cisco, SD-WAN, VPN)
• Endpoint Management (e.g. Intune)
• Infrastructure operations, backup & disaster recovery
• Cybersecurity operations