Grants Support Officer
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AI Summary
The Grants Support Officer provides administrative and operational support across the grant-making lifecycle, including maintaining tracking systems and coordinating with finance and campaign teams. They are responsible for reviewing proposals, managing contracts, and maintaining communication with global grantee-partners.
Grants Support Officer
Department: Operations
Employment Type: Full Time
Location: Remote
Description
Position overview
At Avaaz our granting program is not just about delivering funding, it’s about working with communities worldwide to contribute to our impact objectives to drive systemic and transformative change. From supporting groundbreaking climate litigation that holds governments accountable, and empowering Indigenous communities as the defenders of biodiversity, to funding education for girls in Afghanistan and human rights groups in Palestine, our work is rooted in collaboration, bold action, and impact.
We do things differently. We focus on building long-term relationships with grantee-partners, co-creating solutions. Our model seeks to minimize bureaucracy, placing trust in the communities closest to the challenges. By integrating advocacy, media, and strategic partnerships into our grantmaking, we amplify the impact of every dollar granted.
The Grants Support Officer will play a vital role in ensuring the smooth functioning of Avaaz’s grants program and team, providing administrative, logistical, and operational support across all stages of the grant-making process. This position will enable the team to focus and deliver on strategic priorities by managing key workflows, maintaining grant records, and coordinating with the campaigns and finance teams and with our grantee-partners. This role will also involve contract management and budget tracking for campaigns.
This role is perfect for someone who is passionate about using their organizational and communication skills and detail-orientation to create transformative granting impact around the world.
Responsibilities
You’ll work as part of the grants team, and closely with the members of the finance, legal, operations, fundraising and campaigns teams. Your role will be to support the grants team to deliver high-impact funding, hold key internal and external communications, and maintain accurate records.
In a typical week, you will:
- Maintain and update our internal grant tracking system, ensuring information is accurate and up to date, and supporting the team to move grants forward
- Review incoming proposals from potential grantee partners, distill key information, and brief relevant team members
- Communicate with grantee partners from diverse global contexts, supporting them throughout the process following proposal submission
- Track and organize incoming reports, proposals, funding commitments and budgets in partnership with finance team
- Conduct background research on prospective grantee partners to inform decision-making
- Support the coordination of the grants lifecycle, helping ensure timelines are met and processes move forward smoothly
- Proactively identify gaps or inefficiencies in tracking systems and suggest practical improvements
- Support fundraiser commitments tracking and ensure regular, timely financial reporting
- Improve and maintain workflows for organization and storage of documents, such as contracts, reports, decisions, and legal authorizations
Experience and Skills
Strong candidates will likely have:
- Proven experience in administration, project coordination, or grant support, ideally within a foundation, nonprofit, grassroot movement, or philanthropic organization
- Strong organizational skills and attention to detail, with the ability to manage multiple priorities and meet deadlines
- Excellent written and verbal communication skills, with sensitivity to working with diverse audiences and cultures
- Strong relational intelligence
- Collaborative mindset, with a proactive and solution-oriented approach to work
Desirable:
- AI forward - able to rapidly learn and thoughtfully apply AI tools to streamline workflows and accelerate execution.
- Experience in or knowledge of Avaaz’s priority areas, such as climate justice, Palestine, MENA, Indigenous rights, Sudan, Gender Equality, etc
- Experience in grantmaking and philanthropy, and granting compliance requirements
- Basic understanding of budgeting and financial reporting in a grants context
- Fluency in additional languages relevant to Avaaz’s granting work (Spanish, Portuguese, Arabic).
What kind of person thrives in this role:
- You’re someone who finds satisfaction in bringing order to complexity, keeping systems clear, accurate, and reliable. You take pride in making things work.
- You’re highly organized and detail-oriented.
- You understand what matters most and can prioritize accordingly.
- You’re comfortable working with incomplete information. You don’t rush to fill gaps with assumptions, but instead ask thoughtful questions and flag uncertainties.
- You take initiative and follow through. You don’t wait to be told to chase a missing report or update a tracker — you notice what’s needed and act on it.
- You communicate clearly and respectfully, especially when working with partners from different cultural and organizational contexts.
- You’re practical and solutions-oriented. When something isn’t working, you look for simple ways to improve it.
- You’re comfortable in a support role, but you take real ownership of your work and the quality of the systems you manage.
- You’re curious and open to learning about new issues, regions, and the partners we work with.
- You have a passion for global justice, citizen empowerment, and social change.
Location
Avaaz is a global organization, with most of our work done remotely. Our staff are based all over the world. For this position, the candidate would ideally be based in the Americas or with a considerable overlap with EST working hours, although other locations may be considered.
Compensation and Benefits
Salary varies with location and experience, and is highly competitive with leading international non-profit organisations.
- South & Central Americas: $63,000 - 69,000 USD equivalent
- Greater US & Canada: $71,000 - 74,000 USD equivalent
An accurate range in local currency will be provided to candidates in other locations during the screen call.
The development of our employees is paramount. To support this, we include these benefits:
- 5 weeks paid vacation per year
- 10 paid holidays per year
- Up to 3,000 USD training and development per year
- Up to 1,500 USD for language development per year
- Workspace support, including reimbursement for home office or co-working expenses
Application Timeline
We are reviewing applications on a rolling basis, and encourage all candidates to submit applications as soon as possible.
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