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AI Summary

The Global Experience Designer will own the end-to-end execution of face-to-face, hybrid, and virtual events, including project planning, budget management, and vendor coordination. They will also partner with stakeholders to develop innovative event solutions while ensuring compliance with industry regulations and security protocols.
Internal Job Title: Global Experience Designer (GXD)

As a Global Experience Designer-Events, you won't just execute events, you'll design experiences that exceed client expectations, working across face-to-face, hybrid, and virtual formats. You'll own projects end-to-end: from the first operational conversation with a client through to the post event debrief, with real ownership of budgets, vendors, and outcomes along the way. Education, Experience & Training
  • Bachelor’s degree, or equivalent work experience
  • 5-7 years’ experience in F2F event planning, 2-5 years’ experience in virtual event planning, with execution of largescale conferences and events (500-1,000+ attendees)
  • Additional experience in virtual events with an in depth understanding of live streaming and recorded production, speaker and/or talent management, and virtual event platforms
  • Extremely proficient with virtual web conferencing platforms such as Zoom, Teams, and Webex
  • Proficiency in Microsoft Office Suite
  • Adaptable to the ever-changing virtual landscape as a positive agent for change and team motivator 
  • Pharmaceutical Industry knowledge/experience desired, but not required
  • Multilingual desired, but not required 

Knowledge, Skills & Qualifications
  • Excellent written and oral communication skills
  • Excellent analytical, critical, and abstract reasoning skills
  • Excellent organization skills and attention to detail
  • Creative, out-of-the-box thinker
  • Time management and ability to prioritize workload
  • Strongly self-disciplined; thrives in virtual team environment
  • Ability to work across multiple time zones and relate to diverse cultures
  • Ability and willingness to work or travel on weekends when event timing requires; this position requires approximately 25% domestic and international travel on an annual basis (average across the year)
Ideation & Innovation
  • Partner with client(s) and relevant stakeholders to understand event needs (F2F, Hybrid or Virtual) and develop into full scope project plan. 
  • Ensure optimal solutions are offered to clients through a thorough understanding of MTA products and services.
  • Contribute innovative solutions internally to support continued advancement of MTA product/service offerings and resources. 

Project Management
  • Develop and manage project timeline from concept through completion.
  • Manage internal team, inclusive of full-time and contract staff; task delegation, as appropriate, ensuring planning timeline goals are met and live event is executed successfully.
  • Manage vendor partnerships during planning and live event including, but not limited to hotel, ground transportation, travel, production/technology, translation, shipping, etc. 

Financial Compliance Management
  • Manage high figure budgets and financial reconciliation of all event-related expenses 
  • Partner with MTA Leadership to navigate industry and customer compliance requirements to ensure event activities adhere to all relevant regulations/guidelines/policies as required
  • Complete mandatory training assignments on time and as directed 
  • Adherence to company's policies, procedures, and security controls
  • Uphold terms from MTA Client Master Service Agreements and Vendor Third-Party Agreements.

Cultural Activator & Digital Security Steward 

  • Exemplify and amplify MTA’s core values: 
    • Creatively Agile 
    • Teaming with Trust 
    • Talent Empowered 
    • Clarity of Character 
    • Service with Soul 
  • Sparks/spreads joy and excitement for all things MTA (i.e. culture, initiatives, products, team accomplishments, etc.)
  • Commitment to DEI: Demonstrated commitment to fostering an inclusive and diverse work environment, including the ability to support DEI initiatives (and implement, if applicable to role), as well as promote equity and inclusivity in all aspects of executing duties and responsibilities
  • Responsible for following all MTA policies and procedures related to security controls for the protection of personal or sensitive data and all confidential information; personal and sensitive data is defined as such by GDPR: “confidential information is defined as all data, documents, or materials, in any form or medium, provided to the company that could reasonably be expected to be proprietary to a customer or sponsor; confidential information includes, but is not limited to, any information concerning or relating to the property, products, technology, business and affairs of that customer or sponsor”
  • Provide recommendations for improvements of MTA security controls, when applicable
  • Support company-wide compliance efforts through timely completion of all mandatory security, policies and procedure training

Other duties as assigned by MTA leadership. 
  • Employee individual group Health Insurance (100% coverage for employee, with option to add spouse and/or dependents)
  • Basic Life Insurance ($50,000 coverage)
  • Short- & Long-Term Disability
  • Optional guaranteed issue Life Insurance
  • Optional supplemental Dental & Vision Insurance
  • Flexible Paid Time Off
  • MTA 401K Plan (MTA will match dollar for dollar the first 3%)
  • Internet reimbursement
  • Remote work environment

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