Getaway Services Advisor

Hope's Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.

Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Position Overview

We are looking for reliable, service-driven individuals who enjoy assisting clients, coordinating details, and helping people find vacation experiences that suit their needs. As a Getaway Services Advisor, you will provide guidance throughout the vacation planning process, from researching available options to assisting with reservations and travel preparations.

This remote opportunity covers a variety of leisure experiences, including all-inclusive resorts, cruises, luxury accommodations, family vacations, couples getaways, group trips, and international travel.

Key Responsibilities

• Assist clients with outlining vacation preferences, travel schedules, and budgets
• Identify destinations and vacation experiences that meet individual requests
• Search available resorts, hotels, cruises, transportation, and activities
• Examine supplier packages and compare available accommodations and services
• Share relevant information about amenities, pricing, and vacation inclusions
• Guide clients through available choices and reservation requirements
• Arrange selected travel services through approved supplier booking systems
• Check reservation details and traveler information for accuracy
• Maintain organized booking confirmations, client records, and itinerary documents
• Keep track of payment schedules, deposits, and reservation deadlines
• Address general client questions and provide timely booking updates
• Assist with routine adjustments and final vacation preparations

Qualifications

• Customer-focused mindset and professional interpersonal skills
• Strong written and verbal communication abilities
• Excellent organization and careful attention to detail
• Comfortable researching information and reviewing multiple options
• Ability to manage responsibilities and meet established deadlines
• Dependable, resourceful, and capable of independent work
• Basic computer knowledge and familiarity with online applications
• Willingness to learn supplier platforms and reservation procedures
• Reliable internet access and a compatible computer or device
• Must be 18 years of age or older
• Must reside in the United States, United Kingdom, Mexico, Spain, Australia, or other qualifying regions

Training & Development

• Client needs assessment and vacation coordination
• Destination research and leisure travel education
• Resort, cruise, and vacation package knowledge
• Supplier booking technology and reservation procedures
• Client communication and service techniques
• Reservation documentation and customer follow-up
• Industry certification opportunities
• Continued supplier education and professional mentorship

Opportunity Highlights

• Fully remote opportunity
• Flexible part-time or full-time scheduling
• No previous travel industry experience necessary
• Access to beginner-friendly training and continued guidance
• Professional supplier resources and booking platforms
• Travel-related discounts and industry benefits where applicable
• Opportunities to develop client service, research, and sales skills