German Speaking Customer Experts for a Tech Leader - Work Remote In Greece

About Mercier Consultancy Group

Mercier Consultancy Group is a premier European recruitment and BPO firm, dedicated to connecting top-tier talent with industry-leading multinational organizations. We specialize in facilitating seamless career transitions, ensuring that every candidate finds their ideal role within the most dynamic international markets.

Job Overview

We are currently seeking talented professionals to join a global telecommunications titan as German Speaking Customer Experts for a Tech Leader position in Greece. This is a unique opportunity to advance your career by providing world-class support in the fast-paced telecommunications sector while enjoying the vibrant lifestyle of remote work in Greece.

Key Responsibilities

• Provide high-quality technical and account support to telecommunications customers via phone, chat, and email.
• Troubleshoot complex connectivity issues and provide effective solutions for hardware and software malfunctions.
• Maintain deep product knowledge to guide customers through modern telecommunications service installations and upgrades.
• Ensure high levels of customer satisfaction by addressing inquiries with professionalism and technical accuracy.
• Collaborate with internal departments to resolve escalated telecommunications account discrepancies promptly.
• Record all customer interactions accurately within our CRM to ensure seamless service continuity.
• Act as a brand ambassador for our client, maintaining the high standards expected in the global telecommunications industry.

Requirements

• Native or fluent German (spoken and written) proficiency is essential.
• Valid EU passport or work permit required for these German-speaking jobs.
• Strong interest in the telecommunications industry and emerging consumer technologies.
• Excellent communication skills with the ability to explain complex technical concepts simply.
• Proficiency in computer navigation and multitasking in a digital environment.
• A proactive attitude toward learning and thriving in remote, target-driven work environments.

Benefits

• What We Offer
• Competitive Monthly Salary with 13th and 14th salary bonuses included.
• Fully Paid Training programs to ensure your success in the telecommunications sector.
• Comprehensive Health Insurance coverage.
• Fully Paid Relocation Package including flight tickets, airport transfer, and hotel accommodation.
• Attractive Monthly Performance Bonus schemes.
• An opportunity to join one of the most sought-after German-speaking jobs in Greece.
• And Much More, including career growth paths and social integration support.
• Life in Greece
• Embarking on a career through our Jobs in Greece program allows you to experience the unparalleled Mediterranean charm of the country. Whether you settle in the historic capital or a vibrant coastal hub, Greece offers a world-class climate, stunning landscapes, and a rich cultural heritage that makes every day feel like a getaway.
• Our comprehensive relocation support ensures your move to Greece is stress-free, allowing you to focus on enjoying the world-famous local cuisine and the high quality of life. Joining our German Speaking Customer Experts for a Tech Leader position in Greece is not just a career move; it is a lifestyle investment in a country that balances professional excellence with unparalleled leisure.
• How to Apply
• If you are ready to elevate your career and join a top-tier team in an international environment, please click "Apply Now" to submit your application. We look forward to helping you start your journey with Mercier Consultancy Group.