Forward Deployed Engineer (Enterprise AI Solutions Architect) – India (Remote)
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AI Summary
Join the Future of Supply Chain Intelligence — Powered by Agentic AI
At Resilinc, we’re pioneering intelligent, autonomous systems that redefine supply chain risk management. Our agentic AI helps global enterprises predict disruptions, assess impact, and act in real time — before operations are affected. Named a 2025 Gartner® Magic Quadrant™ Leader, we’re trusted by top companies in life sciences & pharma, aerospace & defense, high tech, and automotive to protect what matters most. Be part of a team that's redefining resilience on a global scale.
But the real power behind Resilinc? Our people. We’re a fully remote, mission-led team making sure life-saving products and critical goods get where they’re needed, fast. We offer the chance to do meaningful work in a collaborative, empowering culture—where you can be an agent of change. Join us to tackle critical global challenges through high-impact work that matters.
Check out this blog to learn more about how we are impacting the world's most critical supply chains. Global Supply Chain Risks 2026: Act Faster | TEC
Resilinc | Innovation with Purpose. Intelligence with Impact.
As a Forward Deployed Engineer (FDE), you will operate at the intersection of product, engineering, and customers. You will work directly with global enterprises to design, build, and deploy AI-driven solutions that solve complex, real-world supply chain challenges.
This is a hands-on, high-impact role where you will translate business problems into scalable technical solutions and ensure successful adoption of our platform.
You will work closely with customers in North America, Europe, and APAC, and partner internally with product, engineering, and implementation teams.
\nCustomer-Facing Solution Architecture
- Work directly with enterprise customers to understand business workflows, data environments, and risk challenges
- Design scalable AI-driven solutions aligned to customer objectives and platform capabilities
Forward Deployment & Execution
- Lead implementation of data integrations (DFI/CDIF), workflows, and AI use cases
- Configure and deploy solutions in customer environments with speed and accuracy
- Own time-to-value from onboarding through initial outcomes
PoC / MVP Delivery
- Build and deliver Proof of Concepts and MVPs that demonstrate measurable business impact
- Translate AI capabilities into tangible outcomes such as risk reduction, supplier visibility, and disruption response
Technical Advisory
- Serve as a technical expert across customers and internal teams
- Guide integration strategies, APIs, data models, and architecture decisions
Enablement & Training
- Train internal teams and customers on platform capabilities, best practices, and solution design
- Create reusable assets, playbooks, and solution templates
Cross-Functional Collaboration
- Partner with Product and Engineering to relay customer feedback and influence roadmap
- Work closely with Implementation, Sales, and Customer teams to ensure successful adoption
- 4–8 years of experience in solutions engineering, forward deployment, or enterprise architecture
- Strong hands-on experience with:
- Data integration (APIs, ETL pipelines, SQL)
- Cloud platforms (Azure preferred)
- Working with large, messy enterprise datasets
- Exposure to AI/ML concepts (practical application preferred over theory)
- Ability to work directly with global enterprise customers in a consulting capacity
- Strong problem-solving skills with a bias toward execution
- Excellent communication skills with the ability to engage both technical and business stakeholders.
- Experience working in forward-deployed or customer-facing engineering roles (Palantir-style FDE, solutions architect, implementation engineer)
- Background in supply chain, manufacturing, or enterprise SaaS platforms
- Experience building MVPs or deploying AI-driven workflows in production environments
- Comfort operating in ambiguous, fast-moving environments
Work Model
- Fully remote (India-based)
- Collaboration with global teams across US, UK, and India time zones
- Occasional travel for key customer engagements (as required)
Why This Role Matters
This is not a traditional implementation or support role.
You will:
- Work directly with some of the world’s largest enterprises
- Help deploy agentic AI in real-world, high-stakes environments
- Influence product direction through customer impact
- Drive measurable outcomes in global supply chains
What's in it for you?
At Resilinc, we’re fully remote, with plenty of opportunities to connect in person. We provide a culture where ownership, purpose, technical growth and a voice in shaping impactful technology are at our core. Oh, and the perks? Full-stack benefits for health, wealth and wellbeing to keep you thriving. Check in with your talent acquisition contact for a location-specific FAQ.
Curious to know more about us? Dive in at www.resilinc.ai
More great news! Resilinc is backed by Vista Equity Partners
Resilinc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
If you are a person with a disability needing assistance with the application process please contact HR@resilinc.com.
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