Fleet Monitoring Specialist (HOS, ELD & Temperature Control)

We are looking for an experienced Fleet Monitoring Specialist (HOS, ELD & Temperature Control) to support our refrigerated (reefer) operations. In this role, you will monitor driver Hours of Service compliance, oversee temperature-controlled shipments, respond to alerts, and work closely with dispatchers, drivers, and customers to ensure safe and on-time deliveries.

This position is ideal for someone with strong experience in reefer operations, HOS regulations, and real-time fleet monitoring.

Key Responsibilities

• Monitor drivers' Hours of Service (HOS) to ensure FMCSA compliance.

• Track refrigerated shipments and monitor trailer temperature throughout transit.

• Respond immediately to HOS, ELD, and temperature alerts.

• Coordinate with drivers to resolve HOS, routing, or equipment issues.

• Work closely with dispatchers and operations teams to prevent service disruptions.

• Communicate with customers regarding shipment status when necessary.

• Escalate mechanical or refrigeration unit failures and coordinate repairs.

• Monitor GPS tracking and proactively identify delays or route deviations.

• Maintain accurate records of temperature events, HOS exceptions, and operational updates.

• Ensure all shipment documentation is completed accurately.

• Assist in minimizing service failures, cargo claims, and compliance risks.

• Support continuous improvement of operational processes.

Working conditions:

• Working schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. Eastern Time

• Competitive Salary in USD

• Remote mode of work

• 10+ business days of paid time off

• Team building and corporate events

• Equipment provided

• A supportive team

Requirements

• 2+ years of experience in US trucking operations.

• Previous experience with refrigerated (reefer) freight is required.

• Strong understanding of FMCSA Hours of Service (HOS) regulations.

• Experience working with Electronic Logging Devices (ELDs).

• Familiarity with fleet management and TMS platforms.

• Ability to manage multiple shipments simultaneously.

• Excellent problem-solving and decision-making skills.

• Strong written and verbal English communication skills.

• Ability to work independently in a fast-paced environment.

• High attention to detail and strong organizational skills.

Preferred Qualifications

• Experience with Samsara, Motive (KeepTruckin), Geotab, Omnitracs, or similar ELD systems.

• Experience using TMS platforms such as McLeod, TruckMate, or Trimble.

• Previous experience in fleet monitoring or transportation compliance.

• Knowledge of temperature monitoring systems for refrigerated trailers.