At World Kinect, our employees are the key to our global success. We are industry leaders due to the innumerable talents of our approximately 5000 strong professional team. Our people thrive in an entrepreneurial and culturally-diverse environment, where innovative thinking, collaboration and efficient execution are highly valued. Our high-performance culture is what allows us to drive sustained growth. Stronger together, we promote an environment where individuals can thrive.

Fleet and Equipment Manager | Aviation Refueling

Location: U.S. Remote | Moderate to Extensive travel

The sucessful candidate should be located near a major airport

About the Role

At World Fuel, we power global aviation operations for thousands of customers worldwide. As an Equipment Operations Manager, you will play a critical role in ensuring our customers have the equipment, service, and operational support they need to operate safely and efficiently.

This is a highly visible, customer-facing role combining operations, equipment management, and relationship ownership. You will work closely with customers, vendors, and internal teams to coordinate refueling equipment, support field operations, and ensure a best-in-class customer experience.

This role is ideal for someone who thrives in dynamic environments, enjoys solving problems hands-on, and is comfortable traveling to support customers on site when needed.

What You Will Do

Customer and Equipment Management

• Serve as a primary point of contact for customers regarding refueling equipment and operational support
• Coordinate repairs, maintenance, and service for leased and customer-owned refueling equipment
• Support onboarding of new customers by ensuring proper equipment setup and readiness

Operational Coordination

• Manage the deployment and transportation of refueling equipment to customer locations
• Work with vendors and internal teams to ensure equipment is placed into service efficiently
• Troubleshoot mechanical and operational issues in partnership with technical teams

Account Support and Business Operations

• Partner with Sales and internal teams to recommend and deliver the right equipment solutions
• Maintain customer and equipment data in CRM and internal systems
• Oversee equipment tracking, parts management, and customer billing for leased equipment
• Support monthly billing processes and ongoing account administration

White Plains Fuel Storage Operations

• Oversee fuel storage operations, including inventory management and maintenance
• Support month-end close processes and cost tracking
• Maintain relationships with key stakeholders including Avports and Westchester County
• Provide support for deicing operations, including inventory reconciliation and customer needs

Travel and Field Support

• Travel to customer sites to support equipment deployments, vendor coordination, and operational execution
• Represent World Fuel at industry events and customer engagements

What You Bring

Required

• 7 to 10+ years of experience in aviation, FBO operations, airport operations, or equipment-focused logistics
• Strong customer-facing experience with a focus on service, problem-solving, and relationship management
• Ability to manage multiple priorities in a fast-paced, operational environment
• Strong communication and coordination skills across internal and external stakeholders
• Comfort troubleshooting equipment or coordinating technical solutions with vendors
• Willingness to travel regularly, including on-site customer support

Preferred

• Experience working with aviation refueling equipment or fuel storage systems
• Knowledge of deicing operations and aviation fuel handling
• Familiarity with aviation regulations and safety standards
• Experience with CRM systems and operational tools

Why Join World Fuel

• Be part of a global leader in aviation fuel and services
• Take ownership of high-impact customer relationships and operations
• Work in a dynamic, field-driven environment with real operational visibility
• Gain exposure to diverse customers and global aviation operations
• Grow your career in a business that values expertise, accountability, and service excellence

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