Financial Recovery Coordinator

This is a remote position.

• Maintain accurate records of all debt cases involving current and former employees.
  
• Monitor outstanding balances and keep debt recovery records up to date.
  
• Track and record payments received against outstanding debts.
  
• Establish and maintain agreed repayment plans in accordance with company policy.
  
• Monitor repayment plans and follow up on overdue or missed payments.
  
• Prepare regular reports detailing outstanding balances and repayment status.
  
• Reconcile payments and investigate discrepancies.
  
• Prepare and issue written correspondence regarding outstanding debts.
  
• Liaise with Payroll, HR, Finance, and other relevant departments to support debt recovery activities.
  
• Escalate disputed debts and non-payment cases to management.
  
• Maintain confidentiality when handling employee and financial information.
  
• Carry out other reasonable duties as requested.
  
  

Requirements

• 2+ administrative experience, ideally within Finance, Payroll, HR, or a business support function.
  
• Experience maintaining databases, trackers, or management reports.
  
• Strong organizational and administrative skills with excellent attention to detail.
  
• Effective written and verbal communication skills.
  
• Ability to manage and prioritize multiple tasks while maintaining accuracy.
  
• Professional and confidential approach to handling sensitive information.
  
• Strong problem-solving and reconciliation skills.
  
• Competent user of Microsoft Office applications, particularly Excel, Outlook, and Word.
  
• Ability to build positive working relationships with internal stakeholders.
  
• Fluent English.