Finance Systems Administrator

Location
Remote

Experience Level
Mid–Senior Level (5 or more years of experience)

Role Overview
The Finance Systems Administrator serves as a key member of the Finance Operations team responsible for supporting, administering, and optimizing the financial systems ecosystem. This techno-functional role provides day-to-day administration for core finance applications, supporting end users, managing security and access governance, assisting with reporting needs, and troubleshooting system integrations. The administrator supports a multi-technology landscape across global operations including Sage Intacct, Planful, Concur, Delinea Fastpath, Salesforce, ADP, Microsoft Fabric, and banking platforms.

Key Responsibilities

Application Administration & User Support
• Serve as the primary day-to-day administrator for financial applications, ERP platforms, and related technologies.
• Provide first-level user support, issue triage, troubleshooting, and training, coordinating escalated issues with IT and software vendors.
• Administer user access, security roles, permissions, master data, workflows, and system configurations in compliance with access governance standards.
• Perform routine system maintenance, metadata updates, table maintenance, and periodic security audits across global environments (US, Singapore, UAE).

Integrations, Interfaces, & Data Flow Support
• Monitor and troubleshoot application integrations, automated data feeds, APIs, SFTP connections, and middleware solutions.
• Partner with Finance, IT, and third-party vendors to investigate and resolve application defects, integration failures, and data quality issues.
• Support new system implementations, platform upgrades, feature enhancements, UAT testing, and production deployments.

Reporting, Compliance, & Process Improvement
• Assist business users with report development, maintenance, data validation, and operational reporting requests.
• Document system configurations, business workflows, internal controls, standard operating procedures, and training runbooks.
• Identify opportunities to automate manual processes, improve operational efficiency, and enhance the overall finance technology ecosystem.

Required Qualifications
• Bachelor's degree in Accounting, Finance, Information Systems, Business Technology, Computer Science, or a related field.
• 5 or more years of experience supporting financial systems, business applications, ERP platforms, or enterprise software solutions.
• Experience administering at least one major ERP or financial management platform (such as Sage Intacct, NetSuite, Oracle, Microsoft Dynamics, or Workday Financials).
• Strong techno-functional understanding of core accounting, accounts payable, budgeting, planning, payroll, or treasury workflows.
• Experience supporting application integrations and common connectivity methods (APIs, SFTP, middleware platforms, automated data feeds).
• Experience with user security administration, role management, and access governance frameworks.
• Strong analytical and troubleshooting skills to identify root causes across software systems and business processes.

Preferred Qualifications
• Direct administration experience with Sage Intacct.
• Experience supporting enterprise tools such as Concur, Planful, Delinea Fastpath, Salesforce, ADP, Microsoft Fabric, or Legal Tracker.
• Experience supporting global organizations with multi-entity or multi-currency operations across international jurisdictions.
• Experience participating in finance transformation initiatives, ERP implementations, or system upgrades.
• Basic SQL skills, reporting development, or data analysis capabilities.
• Prior experience within family office, investment management, private equity, wealth management, or complex financial services environments.
• Exposure to leveraging automation or AI-enabled solutions to improve finance operations productivity.

Core Skills & Attributes
• Proactive techno-functional problem solver who enjoys working across diverse technology stacks.
• Strong written and verbal communication skills to interact effectively with both technical and business stakeholders.
• Excellent organization, service-oriented mindset, and time-management capabilities to manage competing priorities in a fast-paced environment.
• Collaborative team player with a continuous-improvement mindset.