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NOV Inc.

Field Service Technician

Posted 2 months ago

United States

5-10 years experience

technical-support testing documentation

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AI Summary

The Field Service Technician will travel to customer sites to install, commission, troubleshoot, and maintain NOV equipment. They are also responsible for training customers on equipment operation and documenting all field service activities accurately.

Travel to customer sites to install, commission, test, calibrate, and troubleshoot NOV products.
Conduct field installations, system calibrations, and operational testing of equipment.
Perform software and hardware upgrades while ensuring systems are operating efficiently.
Train customers on the safe and proper operation, maintenance, and functionality of NOV equipment.
Accurately complete and submit field service reports, inspection records, and other required documentation in a timely manner.
Communicate equipment failures, customer feedback, and field observations to the appropriate internal teams.
Provide technical support while maintaining a professional and customer-focused approach.
Adhere to all NOV HSE policies, procedures, and quality standards.